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Head-to-head · Employee Relations Software

HR Acuity vs Case IQ

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score HR Acuity #1 in Employee Relations Software 8.9/10 Pricing on request ✓ 0 of 7 features Visit HR Acuity
Case IQ #4 in Employee Relations Software 8.4/10 Pricing on request ✓ 1 of 7 features Visit Case IQ

HR Acuity leads on 0 checks, Case IQ on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHR Acuity · 8.9/10
  • Most featuresCase IQ · 1 of 7

HR Acuity scores higher on our rubric for employee relations software: 8.9 against 8.4 out of 10; our editors rank them #1 and #4.

HR Acuity is the better fit for enterprise HR teams managing complex ER cases. Case IQ is the better fit for teams prioritizing configurable intake and analytics.

  • HR Acuity fits best

    Enterprise HR teams managing complex ER cases

  • Case IQ fits best

    Teams prioritizing configurable intake and analytics

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Side by side

Feature HR Acuity 8.9/10 Visit ↗ Case IQ 8.4/10 Visit ↗
At a glance
Editor score 8.9 8.4
Ranking #1 in Employee Relations Software #4 in Employee Relations Software
Best for Enterprise HR teams managing complex ER cases Teams prioritizing configurable intake and analytics
Pricing model Paid Paid
Starting price Pricing on request Pricing on request
Free plan Not checked yet Not checked yet
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Integrations 12 integrations 8 integrations
Features HR Acuity 0/7 · Case IQ 1/7
Employee case management Not checked yet Not checked yet
Investigation workflows Not checked yet Not checked yet
Grievance tracking Not checked yet Not checked yet
Disciplinary workflows Not checked yet Not checked yet
Anonymous reporting Not checked yet Not checked yet
Case audit trail Not checked yet ✓ (best)
Mobile app Not checked yet Not checked yet
Our review
Pros
  • Combines online and hotline intake with anonymous or named reporting.
  • Guided investigation workflows include interview templates and case timelines.
  • Bidirectional HRIS/HCM sync supports a broad range of integrations.
  • Accepts cases through forms, web portals, and email
  • Configurable workflows, fields, and automated actions
  • Combines audit history with dashboards and trend analysis
Cons
  • Pricing requires contacting sales and booking a demo.
  • Cloud deployment may not fit organizations requiring another deployment model.
  • Full support is not available 24/7.
  • Pricing is customized and requires contacting sales
  • Plans typically include a one-time implementation component
  • Mobile access is through a browser
Our verdict

Sensitive employee concerns can involve intake, investigation, documentation and follow-up across multiple teams. HR Acuity brings those activities into a cloud-based employee-relations case management platform for enterprise and…

Read the review →

Case IQ is a web-based investigative case management platform for ethics, compliance, HR, security, fraud, and investigations teams. Its intake options include in-application forms, external web portals, and email, while customizable forms…

Read the review →
  1. HR AcuityEmployee Relations Software 8.9Pricing on request
  2. Case IQEmployee Relations Software 8.4Pricing on request

Strengths and trade-offs

  • HR Acuity — where it wins

    • Combines online and hotline intake with anonymous or named reporting.
    • Guided investigation workflows include interview templates and case timelines.
    • Bidirectional HRIS/HCM sync supports a broad range of integrations.

    Where it doesn't

    • Pricing requires contacting sales and booking a demo.
    • Cloud deployment may not fit organizations requiring another deployment model.
    • Full support is not available 24/7.

  • Case IQ — where it wins

    • Accepts cases through forms, web portals, and email
    • Configurable workflows, fields, and automated actions
    • Combines audit history with dashboards and trend analysis

    Where it doesn't

    • Pricing is customized and requires contacting sales
    • Plans typically include a one-time implementation component
    • Mobile access is through a browser
  • HR Acuity8.9/10 · Pricing on request

    A case-management platform for HR teams handling sensitive employee concerns and investigations.

    Visit HR AcuityFull verdict →
  • Case IQ8.4/10 · Pricing on request

    Configurable intake, case workflows, audit history, and analytics for investigation teams.

    Visit Case IQFull verdict →

More comparisons

All employee relations software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update