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Head-to-head · Motel Software

HotelFriend vs roommaster

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score HotelFriend #2 in Motel Software 8.7/10 7-day trial Free trial✓ 1 of 6 features Visit HotelFriend
roommaster #5 in Motel Software 8.4/10 Pricing on request ✓ 3 of 6 features Visit roommaster

HotelFriend leads on 0 checks, roommaster on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHotelFriend · 8.7/10
  • Free trialonly HotelFriend
  • Most featuresroommaster · 3 of 6

HotelFriend scores higher on our rubric for motel software: 8.7 against 8.4 out of 10; our editors rank them #2 and #5.

HotelFriend is the better fit for motels wanting a full-service PMS and operations suite. roommaster is the better fit for motels managing multiple properties and guest services.

  • HotelFriend fits best

    Motels wanting a full-service PMS and operations suite

  • roommaster fits best

    Motels managing multiple properties and guest services

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature HotelFriend 8.7/10 Visit ↗ roommaster 8.4/10 Visit ↗
At a glance
Editor score 8.7 8.4
Ranking #2 in Motel Software #5 in Motel Software
Best for Motels wanting a full-service PMS and operations suite Motels managing multiple properties and guest services
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — —
Free trial 7 days —
Deployment Cloud, Self-hosted Cloud, Mobile
Platforms Web, iOS, Android Web
Support Email, Phone, Tickets, Docs Live chat, Phone, Email, Docs · 24/7
Compliance GDPR, PCI DSS, 2FA GDPR
Integrations 200+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features HotelFriend 1/6 · roommaster 3/6
Online booking engine Not checked yet Not checked yet
Channel manager ✓ ✓
Housekeeping tools Not checked yet ✓ (best)
Payment processing Not checked yet Not checked yet
Mobile app Not checked yet ✓ (best)
Multi-property support Not checked yet Not checked yet
Specs
Maximum rooms Not checked yet Not checked yet
Our review
Pros
  • Combines PMS, channel management, housekeeping, payments, and POS
  • Centralizes multi-property operations with web, iOS, Android, and API access
  • Connects booking channels and POS systems, including Booking.com and Lightspeed
  • Centralizes reservations, housekeeping, payments and operational reporting
  • Synchronizes rates and inventory across booking channels
  • Shared controls support multi-property operations and guest services
Cons
  • No free plan; HotelFriend is a paid product
  • Package-specific trials differ: FLEX offers 7 days and Signature 14 days
  • Deployment options vary by package across cloud and self-hosted setups
  • Quote-based pricing makes upfront cost comparisons harder
  • There is no free plan
  • Its feature set serves several hospitality types, not motels alone
Our verdict

HotelFriend is a property-management and operations suite for independent hotels, hotel groups, and other hospitality operators. It brings together reservations, front-desk work, guest records, room-status tracking, housekeeping, payments,…

Read the review →

For motel operators balancing front-desk work with room turnover, roommaster brings property management, reservations, billing and housekeeping into a cloud-based system. It also serves independent hotels, hotel groups, bed-and-breakfasts,…

Read the review →
  1. HotelFriendMotel Software 8.77-day trial
  2. roommasterMotel Software 8.4Pricing on request

Strengths and trade-offs

  • HotelFriend — where it wins

    • Combines PMS, channel management, housekeeping, payments, and POS
    • Centralizes multi-property operations with web, iOS, Android, and API access
    • Connects booking channels and POS systems, including Booking.com and Lightspeed

    Where it doesn't

    • No free plan; HotelFriend is a paid product
    • Package-specific trials differ: FLEX offers 7 days and Signature 14 days
    • Deployment options vary by package across cloud and self-hosted setups

  • roommaster — where it wins

    • Centralizes reservations, housekeeping, payments and operational reporting
    • Synchronizes rates and inventory across booking channels
    • Shared controls support multi-property operations and guest services

    Where it doesn't

    • Quote-based pricing makes upfront cost comparisons harder
    • There is no free plan
    • Its feature set serves several hospitality types, not motels alone
  • HotelFriend8.7/10 · 7-day trial

    A full-service PMS suite for motels managing reservations, channels, rooms, payments, and POS.

    Visit HotelFriendFull verdict →
  • roommaster8.4/10 · Pricing on request

    A cloud PMS with multi-property controls, booking tools and guest services; pricing is quote-based.

    Visit roommasterFull verdict →

More comparisons

All motel software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update