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Head-to-head · Platform as a Service

Heroku vs ServiceNow App Engine

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Heroku #3 in Platform as a Service 9.1/10 Paid ✓ 0 of 5 features Visit Heroku
ServiceNow App Engine #7 in Platform as a Service 8.7/10 Free plan · pricing on request Free plan✓ 0 of 5 features Visit ServiceNow

Heroku leads on 0 checks, ServiceNow App Engine on 1, and 0 are even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHeroku · 9.1/10
  • Free planonly ServiceNow App Engine

Heroku scores higher on our rubric for platform as a service: 9.1 against 8.7 out of 10; our editors rank them #3 and #7.

ServiceNow App Engine offers free plan; Heroku doesn't.

Heroku is the better fit for mature teams using conventional PaaS workflows. ServiceNow App Engine is the better fit for enterprise workflow applications built with low-code tools.

  • Heroku fits best

    Mature teams using conventional PaaS workflows

  • ServiceNow App Engine fits best

    Enterprise workflow applications built with low-code tools

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Heroku 9.1/10 Visit ↗ ServiceNow App Engine 8.7/10 Visit ↗
At a glance
Editor score 9.1 8.7
Ranking #3 in Platform as a Service #7 in Platform as a Service
Best for Mature teams using conventional PaaS workflows Enterprise workflow applications built with low-code tools
Pricing model Paid Free plan + paid
Starting price $5/unit/mo —
Free plan — ✓ (best)
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Tickets, Community, Docs Live chat, Phone, Tickets, Docs · 24/7
Compliance SOC 2, ISO 27001, HIPAA, PCI DSS SOC 2, ISO 27001, GDPR, PCI DSS
Integrations 200+ integrations 4 integrations
Built for Solo, Small business, Mid-market, Enterprise Enterprise, Mid-market
Features Heroku 0/5 · ServiceNow App Engine 0/5
Managed databases Not checked yet Not checked yet
Autoscaling Not checked yet Not checked yet
Private networking Not checked yet Not checked yet
Preview environments Not checked yet Not checked yet
Container deployments Not checked yet Not checked yet
Specs
Deployment regions Not checked yet Not checked yet
Our review
Pros
  • Deploy with Git, GitHub or Docker and organize releases with pipelines.
  • Review Apps, release history and rollback support application delivery.
  • Dyno tiers add always-on service, scaling and dedicated compute options.
  • Visual development, Flow Designer, and custom application data structures
  • Role-based access controls, APIs, and governance capabilities
  • Mobile app development and publishing, with AI features in paid tiers
Cons
  • There is no free plan; Eco starts at $5 per dyno per month.
  • Eco sleeps after 30 minutes of inactivity.
  • 24/7 support is not listed among its support options.
  • App Engine Starter is a starter entitlement, not a separate commercial package
  • Foundation and Prime use custom quotes rather than public numeric prices
  • Its focus is workflow business applications, not general-purpose hosting
Our verdict

Heroku is a managed, container-based cloud Platform as a Service for developers and teams deploying applications on managed dynos. Git, GitHub and Docker deployments, pipelines, Review Apps and release management suit teams with…

Read the review →

ServiceNow App Engine is a low-code platform for building, deploying, and governing custom workflow applications on the ServiceNow AI Platform. It is aimed at business technologists, administrators, professional developers, and enterprise…

Read the review →
  1. HerokuPlatform as a Service 9.1Paid
  2. ServiceNow App EnginePlatform as a Service 8.7Free plan · pricing on request

Strengths and trade-offs

  • Heroku — where it wins

    • Deploy with Git, GitHub or Docker and organize releases with pipelines.
    • Review Apps, release history and rollback support application delivery.
    • Dyno tiers add always-on service, scaling and dedicated compute options.

    Where it doesn't

    • There is no free plan; Eco starts at $5 per dyno per month.
    • Eco sleeps after 30 minutes of inactivity.
    • 24/7 support is not listed among its support options.
  • ServiceNow App Engine — where it wins

    • Visual development, Flow Designer, and custom application data structures
    • Role-based access controls, APIs, and governance capabilities
    • Mobile app development and publishing, with AI features in paid tiers

    Where it doesn't

    • App Engine Starter is a starter entitlement, not a separate commercial package
    • Foundation and Prime use custom quotes rather than public numeric prices
    • Its focus is workflow business applications, not general-purpose hosting
  • Heroku9.1/10 · Paid

    A mature managed PaaS with flexible deployment workflows, but no free plan.

    Visit HerokuFull verdict →
  • ServiceNow App Engine8.7/10 · Free plan · pricing on request

    Build and govern workflow apps with visual tools, automation, integrations, and mobile publishing.

    Visit ServiceNowFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update