Head-to-head · Customer Feedback Software
Frill vs Upvoty
Frill leads on 0 checks, Upvoty on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreFrill · 7.0/10
- Lowest starting priceUpvoty · $15/mo
- Free trialboth
- Most featuresFrill · 5 of 6
Frill scores higher on our rubric for customer feedback software: 7.0 against 6.5 out of 10; our editors rank them #22 and #27.
Upvoty is cheaper to start at $15/mo against $25/mo.
Frill is the better fit for survey-rich feedback programs. Upvoty is the better fit for affordable boards and roadmaps.
- Frill fits best
Survey-rich feedback programs
- Upvoty fits best
Affordable boards and roadmaps
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Side by side
| Feature | Frill 7.0/10 Visit ↗ | Upvoty 6.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.0 | 6.5 |
| Ranking | #22 in Customer Feedback Software | #27 in Customer Feedback Software |
| Best for | Survey-rich feedback programs | Affordable boards and roadmaps |
| Pricing model | Paid | Paid |
| Starting price | $25/mo | $15/mo (best) |
| Free plan | — | — |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Docs | |
| Compliance | GDPR, SOC 2, SSO/SAML | SSO/SAML |
| Integrations | 100+ integrations | 12 integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market, Enterprise |
| Features Frill 5/6 · Upvoty 4/6 | ||
| NPS surveys | ✓ (best) | Not checked yet |
| Feature requests | ✓ | ✓ |
| Feedback portal | ✓ | ✓ |
| In-app feedback | ✓ | ✓ |
| Product roadmap | ✓ | ✓ |
| Sentiment analysis | Not checked yet | Not checked yet |
| Specs | ||
| Feedback response limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Frill brings customer feedback collection, surveys, roadmaps, and announcements into one product for product teams. Customers can submit ideas through embeddable widgets, vote and comment on requests, and view public roadmaps. Teams can… Read the review → |
Upvoty is a customer feedback platform for product teams that want a structured way to collect, organize, and communicate customer input. Users can submit feature requests, bug reports, and ideas, then vote, comment, and follow progress… Read the review → |
Strengths and trade-offs
Frill — where it wins
- Combines ideas, voting, roadmaps, widgets, surveys, and changelogs
- Supports NPS, CSAT, open-feedback, quick-poll, and idea-poll surveys
- Connects with Slack, Jira, Linear, Zendesk, and automation tools
Where it doesn't
- Startup limits teams to 50 ideas and 1 survey
- Paid plans start at $25 per month
- Advanced privacy and compliance features begin on higher tiers
Upvoty — where it wins
- Unlimited boards and tracked users on every plan
- Roadmaps, changelogs, widgets, moderation, and analytics
- AI duplicate matching plus API, webhooks, and integrations
Where it doesn't
- No unlimited free plan
- Web access only
- Power and Super are limited to one project
- Frill7.0/10 · 14-day trial
A broad feedback suite for teams that need surveys alongside ideas and roadmaps.
Visit FrillFull verdict → - Upvoty6.5/10 · 14-day trial
An affordable feedback hub with strong roadmaps, integrations, and no free plan.
Visit UpvotyFull verdict →
All customer feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update