Head-to-head · Customer Feedback Software
Frill vs Beamer
Frill leads on 1 check, Beamer on 1, and 6 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreFrill · 7.0/10
- Lowest starting priceFrill · $25/mo
- Free planonly Beamer
- Free trialboth
- Most featuresBeamer · 6 of 6
Frill scores higher on our rubric for customer feedback software: 7.0 against 6.9 out of 10; our editors rank them #22 and #23.
Beamer offers free plan; Frill doesn't. Frill is cheaper to start at $25/mo against $49/mo.
Frill is the better fit for survey-rich feedback programs. Beamer is the better fit for product announcements with feedback add-ons.
- Frill fits best
Survey-rich feedback programs
- Beamer fits best
Product announcements with feedback add-ons
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Side by side
| Feature | Frill 7.0/10 Visit ↗ | Beamer 6.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.0 | 6.9 |
| Ranking | #22 in Customer Feedback Software | #23 in Customer Feedback Software |
| Best for | Survey-rich feedback programs | Product announcements with feedback add-ons |
| Pricing model | Paid | Free plan + paid |
| Starting price | $25/mo (best) | $49/mo |
| Free plan | — | ✓ (best) |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud, Browser extension |
| Platforms | Web, Chrome extension | Web |
| Support | Email, Docs | Live chat, Email, Docs |
| Compliance | GDPR, SOC 2, SSO/SAML | SOC 2, GDPR, SSO/SAML |
| Integrations | 100+ integrations | 3,000+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Frill 5/6 · Beamer 6/6 | ||
| NPS surveys | ✓ | ✓ |
| Feature requests | ✓ | ✓ |
| Feedback portal | ✓ | ✓ |
| In-app feedback | ✓ | ✓ |
| Product roadmap | ✓ | ✓ |
| Sentiment analysis | Not checked yet | ✓ (best) |
| Specs | ||
| Feedback response limit | Not checked yet | Not checked yet |
| Our review | ||
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| Cons |
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| Our verdict | Frill brings customer feedback collection, surveys, roadmaps, and announcements into one product for product teams. Customers can submit ideas through embeddable widgets, vote and comment on requests, and view public roadmaps. Teams can… Read the review → |
Beamer is a web-based customer communication and feedback platform for product and marketing teams. It brings together product changelogs, in-app announcements, NPS surveys, feature idea submission, voting, comments, roadmaps, feedback… Read the review → |
Strengths and trade-offs
Frill — where it wins
- Combines ideas, voting, roadmaps, widgets, surveys, and changelogs
- Supports NPS, CSAT, open-feedback, quick-poll, and idea-poll surveys
- Connects with Slack, Jira, Linear, Zendesk, and automation tools
Where it doesn't
- Startup limits teams to 50 ideas and 1 survey
- Paid plans start at $25 per month
- Advanced privacy and compliance features begin on higher tiers
Beamer — where it wins
- Combines changelogs, announcements, roadmaps, feedback, and NPS
- Free plan includes public ideas, a roadmap, and 500 monthly NPS surveys
- Supports segmentation, analytics, APIs, webhooks, Zapier, and Segment
Where it doesn't
- Feedback and NPS are separately priced add-ons
- The integration list is narrower than some feedback platforms
- Advanced segmentation and staging accounts require the Scale plan
- Frill7.0/10 · 14-day trial
A broad feedback suite for teams that need surveys alongside ideas and roadmaps.
Visit FrillFull verdict → - Beamer6.9/10 · Free plan · 14-day trial
A strong fit for product announcements with feedback and NPS add-ons.
Visit BeamerFull verdict →
All customer feedback software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update