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Head-to-head · Authenticator Apps

Duo Mobile vs Salesforce Authenticator

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Duo Mobile #5 in Authenticator Apps 8.9/10 Free plan · 30-day trial Free planFree trial✓ 3 of 4 features Visit Duo Mobile
Salesforce Authenticator #12 in Authenticator Apps 8.1/10 Free plan Free plan✓ 3 of 4 features Visit Salesforce

Duo Mobile leads on 0 checks, Salesforce Authenticator on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDuo Mobile · 8.9/10
  • Free planboth
  • Free trialonly Duo Mobile

Duo Mobile scores higher on our rubric for authenticator apps: 8.9 against 8.1 out of 10; our editors rank them #5 and #12.

Duo Mobile is the better fit for teams needing push MFA plus third-party OTPs. Salesforce Authenticator is the better fit for salesforce organizations needing managed MFA.

  • Duo Mobile fits best

    Teams needing push MFA plus third-party OTPs

  • Salesforce Authenticator fits best

    Salesforce organizations needing managed MFA

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Side by side

Feature Duo Mobile 8.9/10 Visit ↗ Salesforce Authenticator 8.1/10 Visit ↗
At a glance
Editor score 8.9 8.1
Ranking #5 in Authenticator Apps #12 in Authenticator Apps
Best for Teams needing push MFA plus third-party OTPs Salesforce organizations needing managed MFA
Pricing model Free plan + paid Free
Starting price $3/user/mo Free
Free plan ✓ ✓
Free trial 30 days —
Deployment Mobile Mobile
Platforms iOS, Android iOS, Android
Support Docs Docs
Integrations 5 integrations 8 integrations
Built for Solo, Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Duo Mobile 3/4 · Salesforce Authenticator 3/4
Push approvals ✓ ✓
Encrypted backup ✓ ✓
Multi-device sync Not checked yet Not checked yet
Team administration ✓ ✓
Specs
Code type Totp Totp
Supported platforms iOS, Android iOS, Android
Our review
Pros
  • Supports one-tap push approvals plus TOTP and HOTP codes
  • Encrypted backup, Instant Restore, and Security Checkup add useful safeguards
  • Administrative device enrollment and management support team deployments
  • Push approvals and offline TOTP codes support flexible sign-in verification.
  • Permission-set deployment gives Salesforce administrators organization-level control.
  • Encrypted transfer, location automation, and activity history extend account management.
Cons
  • Backup and restore depend on operating system and device settings
  • Backup restoration does not work across platforms
  • Administrative controls are provided through the broader Duo service
  • Backup and transfer require at least one connected Salesforce ecosystem account.
  • Support is limited to iOS and Android devices.
  • The documentation describes transfer rather than continuous multi-device synchronization.
Our verdict

Duo Mobile is a smartphone authenticator for individuals and organizations using Cisco Duo. It combines one-tap push approval and denial with TOTP and HOTP passcode generation, covering both Duo-protected applications and compatible…

Read the review →

Salesforce Authenticator is a free mobile multi-factor authentication app for Salesforce users and other online accounts that support time-based one-time passcodes. It supports iOS and Android, combining push notifications for approving or…

Read the review →
  1. Duo MobileAuthenticator Apps 8.9Free plan · 30-day trial
  2. Salesforce AuthenticatorAuthenticator Apps 8.1Free plan

Strengths and trade-offs

  • Duo Mobile — where it wins

    • Supports one-tap push approvals plus TOTP and HOTP codes
    • Encrypted backup, Instant Restore, and Security Checkup add useful safeguards
    • Administrative device enrollment and management support team deployments

    Where it doesn't

    • Backup and restore depend on operating system and device settings
    • Backup restoration does not work across platforms
    • Administrative controls are provided through the broader Duo service

  • Salesforce Authenticator — where it wins

    • Push approvals and offline TOTP codes support flexible sign-in verification.
    • Permission-set deployment gives Salesforce administrators organization-level control.
    • Encrypted transfer, location automation, and activity history extend account management.

    Where it doesn't

    • Backup and transfer require at least one connected Salesforce ecosystem account.
    • Support is limited to iOS and Android devices.
    • The documentation describes transfer rather than continuous multi-device synchronization.
  • Duo Mobile8.9/10 · Free plan · 30-day trial

    A flexible authenticator for Duo push approvals, third-party OTPs, and team device management.

    Visit Duo MobileFull verdict →
  • Salesforce Authenticator8.1/10 · Free plan

    A free mobile authenticator built for managed MFA across Salesforce organizations.

    Visit SalesforceFull verdict →

More comparisons

All authenticator apps comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update