DocuSign eSignature vs FormAssembly

DocuSign eSignature9.3Visit FormAssembly8.1Visit

Higher score DocuSign eSignature #1 in Salesforce AppExchange Apps 9.3/10 No free plan · free trial Free planFree trial Visit DocuSign

vs

FormAssembly #8 in Salesforce AppExchange Apps 8.1/10 Pricing on request Visit FormAssembly

• DocuSign eSignature fits best

  Salesforce teams needing full-featured e-signature

• FormAssembly fits best

  Teams building Salesforce-connected forms and workflows

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Side by side

Feature	DocuSign eSignature 9.3/10 Visit ↗	FormAssembly 8.1/10 Visit ↗
At a glance
Editor score	9.3	8.1
Ranking	#1 in Salesforce AppExchange Apps	#8 in Salesforce AppExchange Apps
Best for	Salesforce teams needing full-featured e-signature	Teams building Salesforce-connected forms and workflows
Pricing model	Free plan + paid	Paid
Starting price	$11/user/mo	—
Free plan	✓ (best)	Not checked yet
Free trial	30 days	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Docs · 24/7	Email, Live chat, Tickets, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations	1,000+ integrations	17 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Specs
Salesforce clouds	Not checked yet	Not checked yet
Deployment	Not checked yet	Not checked yet
Supported editions	Not checked yet	Not checked yet
Platforms	Not checked yet	Not checked yet
Native integrations	Not checked yet	Not checked yet
Free plan users	Not checked yet	Not checked yet
Our review
Pros	Audit trails, completion certificates, and flexible signing orders Bulk sending, reusable templates, and SMS or phone authentication Salesforce integration plus 1,000+ integrations and API access	Conditional forms, approvals, payments, signatures, and document generation Salesforce plus broad storage, CRM, spreadsheet, and payment integrations Offline mobile collection with analytics and compliance controls
Cons	Free account has limited sending and is aimed mainly at signers Personal limits sending to 5 envelopes per month Enhanced features add separate requirements for SSO and customized limits	Explorer includes only three active workflows FormAssembly branding appears on Explorer forms Advanced security and HIPAA features require higher-tier plans
Our verdict	DocuSign eSignature lets individuals and organizations prepare, send, sign, and track agreements electronically. It fits Salesforce teams that need more than basic signing, with reusable templates, audit trails, Certificates of Completion,… Read the review →	FormAssembly is a web-based form builder and data collection platform for organizations that need structured submissions tied to workflows, payments, approvals, and connected systems. Its no-code drag-and-drop builder supports conditional… Read the review →

Strengths and trade-offs

• DocuSign eSignature — where it wins

  • Audit trails, completion certificates, and flexible signing orders
  • Bulk sending, reusable templates, and SMS or phone authentication
  • Salesforce integration plus 1,000+ integrations and API access

  Where it doesn't

  • Free account has limited sending and is aimed mainly at signers
  • Personal limits sending to 5 envelopes per month
  • Enhanced features add separate requirements for SSO and customized limits

• FormAssembly — where it wins

  • Conditional forms, approvals, payments, signatures, and document generation
  • Salesforce plus broad storage, CRM, spreadsheet, and payment integrations
  • Offline mobile collection with analytics and compliance controls

  Where it doesn't

  • Explorer includes only three active workflows
  • FormAssembly branding appears on Explorer forms
  • Advanced security and HIPAA features require higher-tier plans

• DocuSign eSignature9.3/10 · No free plan · free trial

  Full-featured e-signature for Salesforce teams, with broad integrations and tiered sending limits.

  Visit DocuSignFull verdict →
• FormAssembly8.1/10 · Pricing on request

  A Salesforce-connected form and workflow platform with broad integrations and compliance options.

  Visit FormAssemblyFull verdict →