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Head-to-head · AI Review Response Generators

Cloutly vs Goodfeedback

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Cloutly #5 in AI Review Response Generators 8.6/10 14-day trial Free trial✓ 0 of 5 features Visit Cloutly
Goodfeedback #8 in AI Review Response Generators 8.1/10 7-day trial Free trial✓ 0 of 5 features Visit Goodfeedback

Cloutly leads on 0 checks, Goodfeedback on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCloutly · 8.6/10
  • Free trialboth

Cloutly scores higher on our rubric for ai review response generators: 8.6 against 8.1 out of 10; our editors rank them #5 and #8.

Cloutly is the better fit for multi-site businesses needing extensive review coverage. Goodfeedback is the better fit for teams combining reply automation with feedback capture.

  • Cloutly fits best

    Multi-site businesses needing extensive review coverage

  • Goodfeedback fits best

    Teams combining reply automation with feedback capture

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Side by side

Feature Cloutly 8.6/10 Visit ↗ Goodfeedback 8.1/10 Visit ↗
At a glance
Editor score 8.6 8.1
Ranking #5 in AI Review Response Generators #8 in AI Review Response Generators
Best for Multi-site businesses needing extensive review coverage Teams combining reply automation with feedback capture
Pricing model Paid Paid
Starting price $39/site/mo €19/mo
Free plan — —
Free trial 14 days 7 days
Free trial length 14 days · no card needed 7 days · no card needed
Deployment Cloud, Mobile Cloud
Platforms Web Web
Support Live chat, Docs Email, Live chat, Docs · 24/7
Compliance GDPR GDPR, SOC 2, ISO 27001
Integrations 12 integrations 5 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Cloutly 0/5 · Goodfeedback 0/5
Bulk responses Not checked yet Not checked yet
Tone controls Not checked yet Not checked yet
Custom response rules Not checked yet Not checked yet
Approval workflow Not checked yet Not checked yet
Automatic publishing Not checked yet Not checked yet
Specs
Review sources Not checked yet Not checked yet
Location limit 1 locations 1 locations
Our review
Pros
  • Monitors reviews across 39 review sites
  • AI-assisted replies and unified messaging across key channels
  • Growth adds competitor tracking, insights and listings management
  • Routes customers to Google, Tripadvisor, Trustpilot, Yelp, or custom links
  • Combines private feedback capture with AI-generated review responses
  • Offers alerts, analytics, PDF reports, permissions, and scheduled replies
Cons
  • No free plan; paid access starts at $39 per location monthly
  • Advanced capabilities require higher-priced plans
  • Per-location pricing can increase across larger portfolios
  • No free plan; the free trial lasts seven days
  • Advanced analytics and team capacity require higher-priced plans
  • Monthly pricing rises from €19 for Starter to €129 for Business
Our verdict

Cloutly is a customer-experience and reputation management platform for service businesses ranging from single locations to multi-location groups and franchise networks. It combines review collection through email, SMS, QR codes and links…

Read the review →

Goodfeedback is a web and API review management platform for businesses from single-location companies to multi-branch organizations. It combines branded QR codes and feedback pages with review routing, private feedback capture,…

Read the review →
  1. CloutlyAI Review Response Generators 8.614-day trial
  2. GoodfeedbackAI Review Response Generators 8.17-day trial

Strengths and trade-offs

  • Cloutly — where it wins

    • Monitors reviews across 39 review sites
    • AI-assisted replies and unified messaging across key channels
    • Growth adds competitor tracking, insights and listings management

    Where it doesn't

    • No free plan; paid access starts at $39 per location monthly
    • Advanced capabilities require higher-priced plans
    • Per-location pricing can increase across larger portfolios
  • Goodfeedback — where it wins

    • Routes customers to Google, Tripadvisor, Trustpilot, Yelp, or custom links
    • Combines private feedback capture with AI-generated review responses
    • Offers alerts, analytics, PDF reports, permissions, and scheduled replies

    Where it doesn't

    • No free plan; the free trial lasts seven days
    • Advanced analytics and team capacity require higher-priced plans
    • Monthly pricing rises from €19 for Starter to €129 for Business

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update