CivicRMS vs CrimeStar

CivicRMS8.6Visit CrimeStar8.3Visit

Higher score CivicRMS #7 in Law Enforcement Software 8.6/10 Pricing on request ✓ 4 of 4 features Visit CivicEye

vs

CrimeStar #10 in Law Enforcement Software 8.3/10 90-day trial Free trial✓ 4 of 4 features Visit CrimeStar

• CivicRMS fits best

  Agencies prioritizing records with CAD-linked workflows

• CrimeStar fits best

  Budget-conscious agencies wanting CAD and RMS licenses

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Side by side

Feature	CivicRMS 8.6/10 Visit ↗	CrimeStar 8.3/10 Visit ↗
At a glance
Editor score	8.6	8.3
Ranking	#7 in Law Enforcement Software	#10 in Law Enforcement Software
Best for	Agencies prioritizing records with CAD-linked workflows	Budget-conscious agencies wanting CAD and RMS licenses
Pricing model	Paid	Paid
Starting price	Pricing on request	$4,650/seat one-time
Free plan	—	—
Free trial	—	90 days
Deployment	Cloud	Self-hosted, Desktop
Platforms	Web, Windows, macOS, Linux, iOS, Android	Windows, Web
Support	Phone, Live chat, Email, Docs · 24/7	Email, Phone
Integrations	8 integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features CivicRMS 4/4 · CrimeStar 4/4
CAD dispatch	✓	✓
Records management	✓	✓
Mobile access	✓	✓
Evidence management	✓	✓
Specs
Deployment	Cloud	On-premise
Integration options	CAD systems; jail management systems (JMS); third-party evidence software; GIS Address; warrants; scofflaw; DMV; Google Maps	State CJIS, NCIC, Court Solutions Fine Payment System, Microsoft SQL Server
Our review
Pros	Supports NIBRS validation and compliant reporting. Tracks evidence with barcodes, locations and audit logs. Connects CAD analytics with mobile field reporting.	Covers RMS, CAD, evidence, mobile dispatch and field communications Connects with CJIS, NCIC, Microsoft SQL Server and court payments Offers a 90-day evaluation trial and included first-year support
Cons	Pricing requires a sales discussion and depends on agency requirements. Its broad records scope may exceed the needs of agencies seeking a narrow tool. Fragmented search is designed for large record indexes, not a simple records workflow.	One-time license purchases require substantial upfront budgeting Self-hosted Windows and desktop deployment requires agency-managed infrastructure CAD and several add-ons require separate licenses and an RMS license
Our verdict	CivicRMS is CivicEye’s cloud-based records management system for law-enforcement agencies. It centralizes dispatch, incident, arrest, inmate and other public-safety records, with modules for evidence and warrants. Its combination of… Read the review →	CrimeStar is a suite of law enforcement applications for agencies that need records management, computer-aided dispatch and communications with field officers. Its RMS covers incidents, calls for service, arrests, booking, warrants,… Read the review →

Strengths and trade-offs

• CivicRMS — where it wins

  • Supports NIBRS validation and compliant reporting.
  • Tracks evidence with barcodes, locations and audit logs.
  • Connects CAD analytics with mobile field reporting.

  Where it doesn't

  • Pricing requires a sales discussion and depends on agency requirements.
  • Its broad records scope may exceed the needs of agencies seeking a narrow tool.
  • Fragmented search is designed for large record indexes, not a simple records workflow.

• CrimeStar — where it wins

  • Covers RMS, CAD, evidence, mobile dispatch and field communications
  • Connects with CJIS, NCIC, Microsoft SQL Server and court payments
  • Offers a 90-day evaluation trial and included first-year support

  Where it doesn't

  • One-time license purchases require substantial upfront budgeting
  • Self-hosted Windows and desktop deployment requires agency-managed infrastructure
  • CAD and several add-ons require separate licenses and an RMS license

• CivicRMS8.6/10 · Pricing on request

  A cloud RMS that links police records with CAD, jail, evidence and mobile workflows.

  Visit CivicEyeFull verdict →
• CrimeStar8.3/10 · 90-day trial

  A modular CAD and RMS suite with mobile communications and CJIS/NCIC connectivity.

  Visit CrimeStarFull verdict →