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Head-to-head · Passwordless Authentication Software

Cisco Duo Passwordless vs Okta Customer Identity Cloud

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Cisco Duo Passwordless #1 in Passwordless Authentication Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 4 of 5 features Visit Cisco Duo
Okta Customer Identity Cloud #15 in Passwordless Authentication Software 7.6/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Okta

Cisco Duo Passwordless leads on 1 check, Okta Customer Identity Cloud on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCisco Duo Passwordless · 9.3/10
  • Lowest starting priceCisco Duo Passwordless · $3/user/mo
  • Free planboth
  • Free trialboth
  • Most featuresOkta Customer Identity Cloud · 5 of 5

Cisco Duo Passwordless scores higher on our rubric for passwordless authentication software: 9.3 against 7.6 out of 10; our editors rank them #1 and #15.

Cisco Duo Passwordless is cheaper to start at $3/user/mo against $3,000/user/mo.

Cisco Duo Passwordless is the better fit for broad passwordless deployments on a budget. Okta Customer Identity Cloud is the better fit for large customer-identity programs.

  • Cisco Duo Passwordless fits best

    Broad passwordless deployments on a budget

  • Okta Customer Identity Cloud fits best

    Large customer-identity programs

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Cisco Duo Passwordless 9.3/10 Visit ↗ Okta Customer Identity Cloud 7.6/10 Visit ↗
At a glance
Editor score 9.3 7.6
Ranking #1 in Passwordless Authentication Software #15 in Passwordless Authentication Software
Best for Broad passwordless deployments on a budget Large customer-identity programs
Pricing model Free plan + paid Free plan + paid
Starting price $3/user/mo (best) $3,000/mo
Free plan ✓ ✓
Free trial 30 days 30 days
Free trial length 30 days 30 days
Deployment Cloud, Desktop, Mobile Cloud
Platforms Web, Windows, macOS, Linux, iOS, Android Web
Support Email, Phone, Tickets, Community, Docs Community, Docs
Integrations 500+ integrations 3 integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Cisco Duo Passwordless 4/5 · Okta Customer Identity Cloud 5/5
Magic links Not checked yet ✓ (best)
Biometric login ✓ ✓
SAML SSO ✓ ✓
OpenID Connect ✓ ✓
Directory synchronization ✓ ✓
Specs
Passwordless methods Platform authenticators, passkeys, FIDO2 security keys, Duo Push Passkeys, biometrics, magic links, email OTP, SMS OTP, push notifications
Our review
Pros
  • Supports passkeys, biometrics, FIDO2 keys, and Duo Push
  • Includes SSO, directory synchronization, and device verification policies
  • Offers a free plan and paid access from $3 per user per month
  • Supports passkeys, biometrics, magic links, email, SMS, and one-time codes
  • Combines OIDC, SAML, WS-Federation, directory sync, and provisioning
  • Offers customer organizations, APIs, SDKs, roles, and access management
Cons
  • Passwordless authentication starts with Duo Essentials, not Duo Free
  • Advanced identity and remote-access controls require higher tiers
  • Password fallback removal may require broader deployment planning
  • Enterprise base pricing starts at $3,000 per month billed annually
  • The free plan is limited to non-production use and 10 active users
  • The breadth of features may exceed the needs of smaller applications
Our verdict

Cisco Duo Passwordless provides password-free access to web applications through Duo Single Sign-On. It is designed for businesses and enterprises that need phishing-resistant authentication, centralized policy controls, directory…

Read the review →

Okta Customer Identity Cloud is a customer identity and access management platform for consumer applications, B2B SaaS products, and digital services. It supports passwordless authentication through passkeys, biometrics, magic links, email…

Read the review →
  1. Cisco Duo PasswordlessPasswordless Authentication Software 9.3Free plan · 30-day trial
  2. Okta Customer Identity CloudPasswordless Authentication Software 7.6Free plan · 30-day trial

Strengths and trade-offs

  • Cisco Duo Passwordless — where it wins

    • Supports passkeys, biometrics, FIDO2 keys, and Duo Push
    • Includes SSO, directory synchronization, and device verification policies
    • Offers a free plan and paid access from $3 per user per month

    Where it doesn't

    • Passwordless authentication starts with Duo Essentials, not Duo Free
    • Advanced identity and remote-access controls require higher tiers
    • Password fallback removal may require broader deployment planning
  • Okta Customer Identity Cloud — where it wins

    • Supports passkeys, biometrics, magic links, email, SMS, and one-time codes
    • Combines OIDC, SAML, WS-Federation, directory sync, and provisioning
    • Offers customer organizations, APIs, SDKs, roles, and access management

    Where it doesn't

    • Enterprise base pricing starts at $3,000 per month billed annually
    • The free plan is limited to non-production use and 10 active users
    • The breadth of features may exceed the needs of smaller applications
  • Cisco Duo Passwordless9.3/10 · Free plan · 30-day trial

    A broad passwordless suite with strong authentication coverage and a low-cost entry tier.

    Visit Cisco DuoFull verdict →
  • Okta Customer Identity Cloud7.6/10 · Free plan · 30-day trial

    A broad enterprise identity platform for large customer-identity programs

    Visit OktaFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update