Head-to-head · Telemedicine Software
CareNiva vs OnCall Health
CareNiva leads on 1 check, OnCall Health on 0, and 4 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreCareNiva · 7.6/10
- Free planonly CareNiva
- Free trialonly CareNiva
- Most featuresCareNiva · 4 of 4
CareNiva scores higher on our rubric for telemedicine software: 7.6 against 7.5 out of 10; our editors rank them #9 and #10.
CareNiva offers free plan; OnCall Health doesn't. On hipaa support, OnCall Health gives you Not_stated where CareNiva offers Baa_included. On mobile app coverage, CareNiva gives you Web_only where OnCall Health offers Ios_and_android.
CareNiva is the better fit for solo providers seeking low-cost all-in-one telehealth. OnCall Health is the better fit for behavioral and care practices wanting branded virtual visits.
- CareNiva fits best
Solo providers seeking low-cost all-in-one telehealth
- OnCall Health fits best
Behavioral and care practices wanting branded virtual visits
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Side by side
| Feature | CareNiva 7.6/10 Visit ↗ | OnCall Health 7.5/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.6 | 7.5 |
| Ranking | #9 in Telemedicine Software | #10 in Telemedicine Software |
| Best for | Solo providers seeking low-cost all-in-one telehealth | Behavioral and care practices wanting branded virtual visits |
| Pricing model | Free plan + paid | Paid |
| Starting price | $99/user/mo | Pricing on request |
| Free plan | ✓ (best) | — |
| Free trial | 7 days | — |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Phone, Docs | Tickets, Live chat, Docs |
| Compliance | HIPAA | SOC 2 |
| Built for | Solo, Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features CareNiva 4/4 · OnCall Health 3/4 | ||
| Video visits | ✓ | ✓ |
| Patient scheduling | ✓ | ✓ |
| E-prescribing | ✓ (best) | Not checked yet |
| Patient portal | ✓ | ✓ |
| Specs | ||
| HIPAA support | Baa_included | Not_stated |
| Mobile app coverage | Web_only | Ios_and_android |
| Included providers | 1 providers | Not checked yet |
| Our review | ||
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| Our verdict | CareNiva brings virtual-care essentials and practice workflows into a cloud-based telemedicine product for solo practitioners, clinics, telehealth businesses, and health systems. Its free tier covers video visits, scheduling, patient and… Read the review → |
OnCall Health, presented by Qualifacts as OnCall Virtual Care, is a cloud and mobile telehealth platform for behavioral health organizations. It combines secure video appointments for individual or group sessions with instant messaging… Read the review → |
Strengths and trade-offs
CareNiva — where it wins
- Free plan includes video visits, scheduling, portals, and basic notes
- Pay-As-You-Go adds self-booking, SMS, intake forms, and payments
- Paid tiers add AI documentation and workflows for larger practices
Where it doesn't
- The platform is web-only
- E-prescribing is an add-on and may cost extra
- Professional Plus and Growth require annual billing
OnCall Health — where it wins
- Secure individual and group video appointments plus messaging visits
- Branded web and mobile portal with self-scheduling and forms
- API and integrations with CareLogic, Credible, Google, and Microsoft calendars
Where it doesn't
- Pricing requires contacting sales
- EHR integrations focus on Qualifacts CareLogic and Credible
- Patient app access requires an existing OnCall account
- CareNiva7.6/10 · Free plan · 7-day trial
A web-based telehealth suite with a free tier and $3-per-visit option.
Visit CareNivaFull verdict → - OnCall Health7.5/10 · Pricing on request
A branded telehealth suite for behavioral and care practices managing virtual visits.
Visit OnCall HealthFull verdict →
All telemedicine software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update