At Last vs ShopRunBack RaaS

At Last7.1Visit ShopRunBack RaaS6.8Visit

Higher score At Last #7 in Returns Management Software 7.1/10 Free plan · paid from £95/mo Free plan✓ 5 of 6 features Visit At Last

vs

ShopRunBack RaaS #8 in Returns Management Software 6.8/10 Pricing on request ✓ 6 of 6 features Visit ShopRunBack

• At Last fits best

  International brands wanting a free entry plan

• ShopRunBack RaaS fits best

  Retailers needing end-to-end physical return operations

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Side by side

Feature	At Last 7.1/10 Visit ↗	ShopRunBack RaaS 6.8/10 Visit ↗
At a glance
Editor score	7.1	6.8
Ranking	#7 in Returns Management Software	#8 in Returns Management Software
Best for	International brands wanting a free entry plan	Retailers needing end-to-end physical return operations
Pricing model	Free plan + paid	Paid
Starting price	Not published	Not published
Free plan	✓ (best)	Not published
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email	Email, Docs
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features At Last 5/6 · ShopRunBack RaaS 6/6
Self-serve return portal	✓	✓
Exchange workflows	✓	✓
Return label support	✓	✓
Automated refunds	✓	✓
Inspection workflows	✓	✓
Warehouse routing	Not published	✓ (best)
Our review
Pros	Free Return to Zero plan with all features included Branded portal, exchanges, refunds, labels and QR codes International returns with customs handling and Returns Goods Relief	Covers portals, labels, status updates, refunds, exchanges, and store credit. Tracks inspection, inventory movement, routing, and warehouse operations. Supports country-specific policies, multi-carrier options, and returns analytics.
Cons	Return to Zero requires a minimum of 250 shipments per month Paid plans start at £95 per month Custom pricing is required for multi-portal and multi-tenant support	Commercial details require direct contact rather than published plan pricing. Shopify is the only named integration. Its broad operational scope may exceed simpler return-management needs.
Our verdict	At Last is a returns and reverse-logistics platform for ecommerce retailers, marketplace sellers, brands and 3PLs. It combines a branded self-service returns portal with multi-channel and marketplace returns management, exchange workflows,… Read the review →	ShopRunBack RaaS is a web and API returns management platform for brands, retailers, carriers, and logistics providers. It covers the reverse workflow from customer return initiation through shipping, tracking, warehouse receipt,… Read the review →

Strengths and trade-offs

• At Last — where it wins

  • Free Return to Zero plan with all features included
  • Branded portal, exchanges, refunds, labels and QR codes
  • International returns with customs handling and Returns Goods Relief

  Where it doesn't

  • Return to Zero requires a minimum of 250 shipments per month
  • Paid plans start at £95 per month
  • Custom pricing is required for multi-portal and multi-tenant support

• ShopRunBack RaaS — where it wins

  • Covers portals, labels, status updates, refunds, exchanges, and store credit.
  • Tracks inspection, inventory movement, routing, and warehouse operations.
  • Supports country-specific policies, multi-carrier options, and returns analytics.

  Where it doesn't

  • Commercial details require direct contact rather than published plan pricing.
  • Shopify is the only named integration.
  • Its broad operational scope may exceed simpler return-management needs.

• At Last7.1/10 · Free plan · paid from £95/mo

  A broad returns platform with a free plan and paid tiers starting at £95 monthly.

  Visit At LastFull verdict →
• ShopRunBack RaaS6.8/10 · Pricing on request

  An end-to-end returns platform connecting customer portals with warehouse and disposition workflows.

  Visit ShopRunBackFull verdict →