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Head-to-head · Customer Portal Software

Assembly vs OnBrio

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Assembly #1 in Customer Portal Software 9.4/10 Free plan Free plan✓ 5 of 5 features Visit Assembly
OnBrio #4 in Customer Portal Software 9.0/10 Free plan Free plan✓ 4 of 5 features Visit OnBrio

Assembly leads on 0 checks, OnBrio on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAssembly · 9.4/10
  • Free planboth
  • Most featuresAssembly · 5 of 5

Assembly scores higher on our rubric for customer portal software: 9.4 against 9.0 out of 10; our editors rank them #1 and #4.

Assembly is the better fit for teams wanting a full portal with a free plan. OnBrio is the better fit for freelancers and agencies wanting a free starting tier.

  • Assembly fits best

    Teams wanting a full portal with a free plan

  • OnBrio fits best

    Freelancers and agencies wanting a free starting tier

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Assembly 9.4/10 Visit ↗ OnBrio 9.0/10 Visit ↗
At a glance
Editor score 9.4 9.0
Ranking #1 in Customer Portal Software #4 in Customer Portal Software
Best for Teams wanting a full portal with a free plan Freelancers and agencies wanting a free starting tier
Pricing model Free plan + paid Free plan + paid
Starting price $29/mo $29/mo
Free plan ✓ ✓
Free trial — —
Deployment Cloud, Desktop Cloud
Platforms Web, Windows, macOS Web
Support Email, Community, Docs Email, Phone
Compliance SOC 2, GDPR, HIPAA, 2FA GDPR, SSO/SAML
Integrations 1,000+ integrations 3 integrations
Built for Solo, Small business, Mid-market Solo, Small business, Mid-market
Features Assembly 5/5 · OnBrio 4/5
Request intake ✓ (best) Not checked yet
Work tracking ✓ ✓
File sharing ✓ ✓
Custom domain ✓ ✓
Single sign-on ✓ ✓
Specs
Client user limit 50 users Not checked yet
Our review
Pros
  • Branded portals cover onboarding, forms, files, messaging, and contracts
  • Billing, payments, subscriptions, and eSignatures extend beyond basic portals
  • Free plan plus Zapier, Make, API, and MCP connections support flexible adoption
  • Free Starter plan includes portals, proposals, invoicing, and time tracking
  • Branded portals cover contracts, approvals, files, messages, and deliverables
  • Agency and Studio plans add accounting sync, white-labeling, and API access
Cons
  • Free plan is limited to 5 active contacts and 1 internal user
  • Starter has 1 internal user despite expanding to 50 active contacts
  • Broad functionality may exceed the needs of teams wanting only file sharing
  • Custom portal branding and domains start on the Solo plan
  • QuickBooks and Xero sync starts on the Agency plan
  • API access is available only on the Studio plan
Our verdict

Assembly is a client portal and customer-experience platform for professional service firms. It brings branded and white-labeled client workspaces together with onboarding checklists, intake forms, file sharing, messaging, tasks,…

Read the review →

OnBrio combines client portals with CRM, proposals, e-signatures, contracts, invoicing, project management, time tracking, automation, intake forms, and AI features. It is designed for freelancers, agencies, and consulting firms that want…

Read the review →
  1. AssemblyCustomer Portal Software 9.4Free plan
  2. OnBrioCustomer Portal Software 9.0Free plan

Strengths and trade-offs

  • Assembly — where it wins

    • Branded portals cover onboarding, forms, files, messaging, and contracts
    • Billing, payments, subscriptions, and eSignatures extend beyond basic portals
    • Free plan plus Zapier, Make, API, and MCP connections support flexible adoption

    Where it doesn't

    • Free plan is limited to 5 active contacts and 1 internal user
    • Starter has 1 internal user despite expanding to 50 active contacts
    • Broad functionality may exceed the needs of teams wanting only file sharing
  • OnBrio — where it wins

    • Free Starter plan includes portals, proposals, invoicing, and time tracking
    • Branded portals cover contracts, approvals, files, messages, and deliverables
    • Agency and Studio plans add accounting sync, white-labeling, and API access

    Where it doesn't

    • Custom portal branding and domains start on the Solo plan
    • QuickBooks and Xero sync starts on the Agency plan
    • API access is available only on the Studio plan

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update