Head-to-head · AI Review Response Generators
AnswerIt vs Goodfeedback
AnswerIt leads on 1 check, Goodfeedback on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAnswerIt · 8.5/10
- Free planonly AnswerIt
- Free trialonly Goodfeedback
- Most featuresAnswerIt · 2 of 5
AnswerIt scores higher on our rubric for ai review response generators: 8.5 against 8.1 out of 10; our editors rank them #6 and #8.
AnswerIt offers free plan; Goodfeedback doesn't.
AnswerIt is the better fit for small businesses wanting affordable guided replies. Goodfeedback is the better fit for teams combining reply automation with feedback capture.
- AnswerIt fits best
Small businesses wanting affordable guided replies
- Goodfeedback fits best
Teams combining reply automation with feedback capture
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Side by side
| Feature | AnswerIt 8.5/10 Visit ↗ | Goodfeedback 8.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.5 | 8.1 |
| Ranking | #6 in AI Review Response Generators | #8 in AI Review Response Generators |
| Best for | Small businesses wanting affordable guided replies | Teams combining reply automation with feedback capture |
| Pricing model | Free plan + paid | Paid |
| Starting price | $9/mo | €19/mo |
| Free plan | ✓ (best) | — |
| Free trial | — | 7 days |
| Deployment | Cloud | Cloud |
| Platforms | Web | Web |
| Support | Email, Live chat, Docs · 24/7 | |
| Integrations | 5 integrations | 5 integrations |
| Built for | Small business | Solo, Small business, Mid-market, Enterprise |
| Features AnswerIt 2/5 · Goodfeedback 0/5 | ||
| Bulk responses | Not checked yet | Not checked yet |
| Tone controls | ✓ (best) | Not checked yet |
| Custom response rules | ✓ (best) | Not checked yet |
| Approval workflow | Not checked yet | Not checked yet |
| Automatic publishing | — | Not checked yet |
| Specs | ||
| Review sources | Both | Not checked yet |
| Location limit | Not checked yet | 1 locations |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | AnswerIt is a web-based AI tool for small businesses that need guided replies to customer reviews. It generates context-aware draft responses from a business profile and pasted review text, with support for restaurants, hotels, retailers,… Read the review → |
Goodfeedback is a web and API review management platform for businesses from single-location companies to multi-branch organizations. It combines branded QR codes and feedback pages with review routing, private feedback capture,… Read the review → |
Strengths and trade-offs
AnswerIt — where it wins
- Free plan includes five responses per month and all quick actions
- Supports Google, Yelp, TripAdvisor, Facebook, and Airbnb reviews
- Refines drafts by length, directness, tone, and custom instructions
Where it doesn't
- Free plan is limited to five responses per month
- Responses require manual review and publishing
- Available as a web product rather than native mobile apps
Goodfeedback — where it wins
- Routes customers to Google, Tripadvisor, Trustpilot, Yelp, or custom links
- Combines private feedback capture with AI-generated review responses
- Offers alerts, analytics, PDF reports, permissions, and scheduled replies
Where it doesn't
- No free plan; the free trial lasts seven days
- Advanced analytics and team capacity require higher-priced plans
- Monthly pricing rises from €19 for Starter to €129 for Business
- AnswerIt8.5/10 · Free plan
Affordable guided review replies with manual control before publishing.
Visit AnswerItFull verdict → - Goodfeedback8.1/10 · 7-day trial
Goodfeedback combines AI review replies with feedback capture and multi-source monitoring.
Visit GoodfeedbackFull verdict →
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All AI review response generators comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update