Amwell Platform vs CareNiva

Amwell Platform7.9Visit CareNiva7.6Visit

Higher score Amwell Platform #6 in Telemedicine Software 7.9/10 Pricing on request ✓ 4 of 4 features Visit Amwell

vs

CareNiva #9 in Telemedicine Software 7.6/10 Free plan · paid from $3 · 7-day trial Free plan✓ 4 of 4 features Visit CareNiva

• Amwell Platform fits best

  Larger systems linking virtual and in-person care

• CareNiva fits best

  Solo providers seeking low-cost all-in-one telehealth

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Side by side

Feature	Amwell Platform 7.9/10 Visit ↗	CareNiva 7.6/10 Visit ↗
At a glance
Editor score	7.9	7.6
Ranking	#6 in Telemedicine Software	#9 in Telemedicine Software
Best for	Larger systems linking virtual and in-person care	Solo providers seeking low-cost all-in-one telehealth
Pricing model	Paid	Free plan + paid
Starting price	Pricing on request	Free plan · paid from $3 · 7-day trial
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Community · 24/7	Email, Phone, Docs
Compliance	HIPAA	HIPAA
Built for	Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Amwell Platform 4/4 · CareNiva 4/4
Video visits	✓	✓
Patient scheduling	✓	✓
E-prescribing	✓	✓
Patient portal	✓	✓
Specs
HIPAA support	Not_stated	Baa_included
Mobile app coverage	Ios_and_android	Web_only
Included providers	Not checked yet	1 providers
Our review
Pros	Routes virtual consults across internal, third-party and Amwell networks Connects virtual visits with EHR workflows and patient health data Combines scheduling, e-prescribing and automated care programs	Free plan includes video visits, scheduling, portals, and basic notes Pay-As-You-Go adds self-booking, SMS, intake forms, and payments Paid tiers add AI documentation and workflows for larger practices
Cons	Platform pricing requires contacting sales Designed for organizational buyers, not individual clinicians Support is listed through community channels	The platform is web-only E-prescribing is an add-on and may cost extra Professional Plus and Growth require annual billing
Our verdict	Amwell Platform brings virtual consultations, in-person care workflows and automated programs together for healthcare providers and payers. Its focus is larger organizations that want patients to move between digital and in-person services… Read the review →	CareNiva brings virtual-care essentials and practice workflows into a cloud-based telemedicine product for solo practitioners, clinics, telehealth businesses, and health systems. Its free tier covers video visits, scheduling, patient and… Read the review →

Strengths and trade-offs

• Amwell Platform — where it wins

  • Routes virtual consults across internal, third-party and Amwell networks
  • Connects virtual visits with EHR workflows and patient health data
  • Combines scheduling, e-prescribing and automated care programs

  Where it doesn't

  • Platform pricing requires contacting sales
  • Designed for organizational buyers, not individual clinicians
  • Support is listed through community channels

• CareNiva — where it wins

  • Free plan includes video visits, scheduling, portals, and basic notes
  • Pay-As-You-Go adds self-booking, SMS, intake forms, and payments
  • Paid tiers add AI documentation and workflows for larger practices

  Where it doesn't

  • The platform is web-only
  • E-prescribing is an add-on and may cost extra
  • Professional Plus and Growth require annual billing

• Amwell Platform7.9/10 · Pricing on request

  Connect virtual visits, in-person workflows and automated care across one platform.

  Visit AmwellFull verdict →
• CareNiva7.6/10 · Free plan · paid from $3 · 7-day trial

  A web-based telehealth suite with a free tier and $3-per-visit option.

  Visit CareNivaFull verdict →