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Head-to-head · Telephony Software

3CX vs Switchvox

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score 3CX #1 in Telephony Software 9.3/10 Free plan Free plan✓ 1 of 3 features Visit 3CX
Switchvox #5 in Telephony Software 8.8/10 Pricing on request ✓ 3 of 3 features Visit Sangoma

3CX leads on 1 check, Switchvox on 0, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest score3CX · 9.3/10
  • Free planonly 3CX
  • Most featuresSwitchvox · 3 of 3

3CX scores higher on our rubric for telephony software: 9.3 against 8.8 out of 10; our editors rank them #1 and #5.

3CX offers free plan; Switchvox doesn't.

3CX is the better fit for teams wanting a mature, flexible PBX. Switchvox is the better fit for organizations needing flexible PBX deployment.

  • 3CX fits best

    Teams wanting a mature, flexible PBX

  • Switchvox fits best

    Organizations needing flexible PBX deployment

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Side by side

Feature 3CX 9.3/10 Visit ↗ Switchvox 8.8/10 Visit ↗
At a glance
Editor score 9.3 8.8
Ranking #1 in Telephony Software #5 in Telephony Software
Best for Teams wanting a mature, flexible PBX Organizations needing flexible PBX deployment
Pricing model Free plan + paid Paid
Starting price $300/yr Pricing on request
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Self-hosted, Desktop, Mobile Cloud, Self-hosted
Platforms Web, Windows, macOS, Linux, iOS, Android Web, Windows, macOS, iOS, Android
Support Community, Docs Docs · 24/7
Integrations 10 integrations 8 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features 3CX 1/3 · Switchvox 3/3
Auto attendant ✓ ✓
Call recording Not checked yet ✓ (best)
Business SMS/MMS Not checked yet ✓ (best)
Specs
International calling Not checked yet Not checked yet
Extensions on free plan Not checked yet 0
Calling endpoints Not checked yet Not checked yet
Our review
Pros
  • Visual call-flow tools support advanced routing and multi-level auto-attendants.
  • Cloud and self-hosted deployment options suit varied operating models.
  • Calling, messaging, contact-center tools and business integrations span many needs.
  • Choose cloud or self-hosted deployment for different infrastructure needs
  • Includes IVR, time-based routing, queues, recording, and call monitoring
  • Desktop and mobile softphones support use across several platforms
Cons
  • The free plan is limited to 10 users and 4 simultaneous calls.
  • The $300 Basic plan allows up to 40 extensions and 8 simultaneous calls.
  • Support channels listed are community and documentation.
  • Pricing requires contacting sales
  • SMS and MMS depend on compatible Sangoma trunking
  • Self-hosted deployments require organizations to manage their infrastructure
Our verdict

3CX centers on an IP phone system for organizations that need business calling, with editions positioned for small businesses, enterprises and contact centers. Its clients cover web, Windows, macOS, Linux, iOS and Android, and deployment…

Read the review →

Switchvox is Sangoma Technologies’ business VoIP and unified communications system for organizations that want control over how their phone service is deployed. It is available in cloud and self-hosted deployments, including on-premises…

Read the review →
  1. 3CXTelephony Software 9.3Free plan
  2. SwitchvoxTelephony Software 8.8Pricing on request

Strengths and trade-offs

  • 3CX — where it wins

    • Visual call-flow tools support advanced routing and multi-level auto-attendants.
    • Cloud and self-hosted deployment options suit varied operating models.
    • Calling, messaging, contact-center tools and business integrations span many needs.

    Where it doesn't

    • The free plan is limited to 10 users and 4 simultaneous calls.
    • The $300 Basic plan allows up to 40 extensions and 8 simultaneous calls.
    • Support channels listed are community and documentation.

  • Switchvox — where it wins

    • Choose cloud or self-hosted deployment for different infrastructure needs
    • Includes IVR, time-based routing, queues, recording, and call monitoring
    • Desktop and mobile softphones support use across several platforms

    Where it doesn't

    • Pricing requires contacting sales
    • SMS and MMS depend on compatible Sangoma trunking
    • Self-hosted deployments require organizations to manage their infrastructure
  • 3CX9.3/10 · Free plan

    A flexible PBX with a free tier, advanced routing and cloud or self-hosted deployment.

    Visit 3CXFull verdict →
  • Switchvox8.8/10 · Pricing on request

    Switchvox combines PBX control with calling, messaging, routing, and queue features.

    Visit SangomaFull verdict →

More comparisons

All telephony software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update