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A bug report is easier to act on when someone else can follow the same path and see the same failure. Use the one-page template below to record the problem, starting conditions, precise steps, expected and actual results, and relevant environment. Screenshots or isolation checks can help, but they do not replace written reproduction steps.
Copy this one-page bug report template
Title: [Action] causes [observed failure]
What happened?
[Describe one problem. Include the page, feature, or task and any error text exactly as shown.]
Starting conditions
[Account role or state, required data, settings, feature flags, or fresh install/profile. Mark unknown details as unknown.]
Steps to reproduce
1. [Start from the conditions above.]
2. [Perform one action, with the specific input or choice that matters.]
3. [Continue in order until the failure appears.]
Expected result
[What should have happened?]
Actual result
[What happened instead? Include the exact error or visible state.]
Environment
[Product and version/build; operating system and version; browser and version or device, if relevant. Add other runtime details only when they could affect this failure or the project asks for them.]
How often? / Last observed
[Every time, intermittently, or once; when it last occurred.]
Evidence and isolation checks (as relevant)
[Screenshot or minimal test case. For browser issues, note checks such as another browser, a private window, disabling extensions, or clearing cache.]This is a practical template, not an official universal form. Adapt or remove fields that do not fit the product; do not fill gaps with guesses.
How to fill it in so someone can reproduce the failure
Give the report one specific title and problem
Name the action and the observed failure in a few words. For example: “Saving a profile with a blank department shows an error” is more informative than “Profile bug.” Keep one issue per report; Mozilla’s Bug Writing Guidelines put it plainly: “Open a new bug report for each issue!” A focused report makes it clearer which behavior needs investigation.
Do these 3 things before closing this tab:
1Repair Windows errors before they cause bigger problems2Fix the driver behind crashes, sound loss and screen glitches3Clear out junk files and repair common Windows errorsRecord the starting state before listing actions
Steps often depend on context: an account role, existing data, a setting, a feature flag, or whether the app is running in a fresh profile. Put those prerequisites in “Starting conditions” so the person trying the report does not have to infer them. If you do not know a detail, label it unknown rather than supplying a likely answer.
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Make each reproduction step observable
Write the actions in order, one per step, beginning from the stated conditions. Include the input, selection, or destination that matters, then stop at the point where the behavior changes. “Open settings and save” may leave too much room for interpretation; identify which settings page and what was changed. Chromium’s Bug Life Cycle and Reporting Guidelines advise: “Mention detailed steps to replicate the issue.”
Separate expected behavior from what happened
State the intended outcome and the observed outcome in different fields. Describe visible results, not just conclusions: include the exact error message, unexpected screen, missing change, or other behavior if available. “It is broken” does not tell a triager what differed from expectation.
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Include environment details that could matter
Identify the product and version or build, plus the operating system and version. For a browser problem, include the browser and version; for a device-specific issue, identify the device. Add runtime or configuration details only when they are relevant or the project requests them. Chromium’s guidance asks reporters to verify across browsers where useful, while Mozilla and MDN also emphasize setup details such as browser version. These are project guidance, not a single mandatory field list for every kind of software.
What to attach—and what to check first
Use evidence to clarify, not substitute for steps
A screenshot can show the state or error that is difficult to describe. A minimal test case can remove unrelated setup and make a failure easier to isolate. Neither tells the whole story if the actions needed to reach the failure are missing. MDN’s browser bug-filing guidance says: “The first step in identifying the source of the problem is to create a minimal test case that reproduces the bug.” Treat that as especially useful for browser-related reports, not a requirement that every bug arrive with a standalone test.
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For browser issues, try proportionate isolation checks
If the problem occurs in a browser, note whether it also appears in another browser or a private window. Where appropriate, test with extensions disabled or after clearing the cache. These checks can help distinguish a browser-specific failure from one tied to the profile, extensions, or cached data; they are not necessary for every report. Say what you actually tried and what happened.
Report frequency and timing accurately
“How often?” and “Last observed” are useful practical fields: say whether the issue happens every time, intermittently, or only once, and when you last saw it. They are not universal requirements established by the project guidance cited here. If you cannot tell whether a failure is intermittent or repeatable, say so.
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What “cannot reproduce” means for your next step
A “cannot reproduce” response does not prove that the experience did not happen. It means the person investigating could not trigger it from the information or conditions available to them. Chromium’s triage guidance describes follow-up requests for context such as operating-system details, a useful screenshot, or checking against a current version. Reply with the missing detail or result, then update the report so the steps and environment are together.
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Repair Windows errors before they cause bigger problemsFix Now →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Before sending or updating a report, check that a reader can identify the starting state, follow every action in sequence, compare the expected and actual outcomes, and see which environment you used. Keep the evidence relevant to the failure and the report focused on one issue.
Why this template is a synthesis, not a standard
The fields above combine recurring advice from Chromium, Mozilla, and MDN: explain the problem, give actionable steps, distinguish expected from actual behavior, and identify the relevant setup. A public Microsoft GitHub issue template provides another project-specific example, with fields for description, reproduction steps, expected behavior, screenshots, device context, and additional information. That example shows one way a project organizes reports; it does not make those exact fields universal.
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