To empty voicemail on a Samsung Galaxy, either call your carrier’s voicemail by touching and holding 1 in the Phone app and follow its delete prompts, or delete messages in your carrier’s Visual Voicemail app. The right method depends on which voicemail service your carrier has set up; there is no universal delete key or app interface.
Choose where your voicemail is managed
| Method | Where to delete messages | How deletion works | Availability and recovery |
|---|---|---|---|
| Dial-in voicemail | Your carrier’s voicemail mailbox, reached from the Phone app | Listen to the carrier’s spoken menu and choose its delete option. The key varies by provider, as Samsung Australia’s guide explains. | Voicemail options depend on the carrier. Samsung’s dial-in instructions are for Australian variant Galaxy devices; check your local carrier or Samsung support if the steps differ. |
| Visual Voicemail | Your carrier’s Voicemail or Visual Voicemail app | Select a message and use the app’s Delete button or trash icon; some apps ask you to confirm. | The app and its controls vary by carrier. Verizon says deleted messages in its Visual Voicemail service cannot be retrieved; check your carrier’s archive and recovery behavior before deleting important messages. |
Samsung notes that voicemail access and the name or icon of a Visual Voicemail app can vary by carrier. See Samsung’s Galaxy call-settings guidance.
Delete messages by calling voicemail
- Open the Phone app.
- Touch and hold 1 to call voicemail.
- Listen to the complete menu and choose the option the carrier announces for deleting a message. Do not assume a particular number will work: the provider sets the prompts and menu keys.
- Repeat for each message you want to remove, then end the call.
Samsung Australia’s instructions describe this dial-in route and note that menu options differ by network provider. Availability and options may also vary by provider.
Delete messages in Visual Voicemail
- Open your carrier’s Voicemail or Visual Voicemail app.
- Select a message or touch and hold it to reveal its actions.
- Tap Delete or the trash icon, then confirm if prompted.
The exact controls depend on the carrier. For example, AT&T’s Galaxy A16 5G instructions say to touch and hold a message, tap Delete, and confirm. Verizon’s Visual Voicemail instructions use a Trash icon and allow users to select multiple messages before deleting them.
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- PRIVACY DISPLAY: Automatically hide your screen from those beside you. The built-in privacy display can be preset¹ to turn on when receiving notifications, typing passwords, or using specific apps
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist² with Galaxy AI.³ Add objects, restore details, or apply new styles by simply typing or tapping
- NIGHTS, CAPTURED CLEARLY: From gigs to city lights, record and capture moments after dark with clarity using Nightography so your photos and videos stay crisp and clear on your Samsung Galaxy
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile phone, whether it’s a special contact photo, custom wallpaper, an invitation or more⁴
- HELP THAT KEEPS UP: Stay in the moment while Now Nudge with Galaxy AI helps you respond faster and stay organized with smart suggestions⁵ that appear exactly when you need them on your phone
If the voicemail notification remains
A notification is separate from the messages in the carrier mailbox. Samsung UK recommends listening to all new messages first; the notification usually clears after they have been heard. If it remains, Samsung’s notification troubleshooting guide advises clearing the cache and data for Call settings, and then trying the Phone app if needed. Clearing Phone app data resets it and removes recent calls, though Samsung says it does not remove contacts. This troubleshooting does not empty the carrier mailbox. If the icon still persists, contact your network provider about the voicemail account.
Check archive and recovery before deleting
For Verizon Visual Voicemail, deleted messages cannot be retrieved, while archived messages are saved to the device’s internal storage, according to Verizon’s guidance. That recovery information is specific to Verizon’s service; for another carrier, check its app’s archive and recovery behavior before removing messages you may need.
Quick Recap
Best Value
- TYPE IT IN. TRANSFORM IT FAST: Enhance any shot in seconds on your smartphone by using Photo Assist¹ with Galaxy AI.² Add objects, restore details, or apply new styles by simply typing or tapping
- MAKE IT. EDIT IT. SHARE IT: Turn everyday moments into something personal with creative tools built right into your mobile whether it’s a special contact photo, custom wallpaper, an invitation or more³
- FAST. POWERFUL. AI-READY: Power through your day with AI-accelerated performance from our fastest, smoothest and most powerful Galaxy processor yet, built to keep up with everything you do
- IMMENSELY IMMERSIVE: No matter where you are or what you’re watching, your favorite videos and more come to life with the vibrant display on Galaxy S26
- FIT EVERYONE IN THE SHOT: Group selfies are easier on your Samsung phone with a wider front camera⁴ that captures more of the scene, so no one gets left out of the moment
Rank #4
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
Rank #3
- YOUR CONTENT, SUPER SMOOTH: The ultra-clear 6.7" FHD+ Super AMOLED display of Galaxy A17 5G helps bring your content to life, whether you're scrolling through recipes or video chatting with loved ones.¹
- LIVE FAST. CHARGE FASTER: Focus more on the moment and less on your battery percentage with Galaxy A17 5G. Super Fast Charging powers up your battery so you can get back to life sooner.²
- MEMORIES MADE PICTURE PERFECT: Capture every angle in stunning clarity, from wide family photos to close-ups of friends, with the triple-lens camera on Galaxy A17 5G.
- NEED MORE STORAGE? WE HAVE YOU COVERED: With an improved 2TB of expandable storage, Galaxy A17 5G makes it easy to keep cherished photos, videos and important files readily accessible whenever you need them.³
- BUILT TO LAST: With an improved IP54 rating, Galaxy A17 5G is even more durable than before.⁴ It’s built to resist splashes and dust and comes with a stronger yet slimmer Gorilla Glass Victus front and Glass Fiber Reinforced Polymer back.
Rank #2
- Please note, this device does not support E-SIM; This 4G model is compatible with all GSM networks worldwide outside of the U.S. In the US, ONLY compatible with T-Mobile and their MVNO's (Metro and Standup). It will NOT work with other CDMA carriers, and it is also not compatible with their MVNO (Visible, Xfinity Mobile, US Mobile, Cricket Wireless, etc).
- Compatibility with certain third-party devices and accessibility accessories, including some hearing aids, may vary depending on manufacturer support, Bluetooth protocols, software compatibility, and regional firmware limitations. For additional hearing aid compatibility information, please refer to Samsung’s official support documentation.
- Camera: 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 50 MP, f/1.8, (wide), 1/2.76", 0.64µm, AF | 2 MP, f/2.4, (macro). Battery: 5000 mAh, non-removable | A power adapter is NOT included.
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