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If an unexpected UPS text asks you to click a link, pay a fee, or provide personal or account information, don’t reply or tap the link. Check the shipment independently by opening UPS.com yourself or using the UPS app. UPS does send legitimate text notifications, so a message is not automatically a scam—but an embedded link is not the safe way to find out.

Is this UPS text a scam?

It may be, especially if it unexpectedly says a package is waiting or delayed and asks you to pay in advance, update an address or account, or provide personal information. UPS says scammers impersonate the company to seek information or payment, and fraudulent links can lead to fake websites or malware. The FTC has also warned about fake package texts designed to get people to click phishing links.

UPS’s U.S. tracking-support page says: “First of all, don’t click on any suspicious links.” The FTC gives similar advice: “If you get an unexpected text message about a package, don’t click on any links.” Even if a message has the UPS logo or includes convincing package details, those details do not prove it is genuine. A suspicious site can look legitimate.

How can I tell if a UPS text is real?

Use clues to decide whether to be cautious, not as permission to follow a link. The safest check is to open UPS.com yourself or use the UPS app and look up the shipment there.

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#1 Best Overall
Elebase USB to USB C Adapter for iPhone 18 Pro Max,USBC Car Charger Adapter
  • Read Before You Buy — No Video Output: These adapters support charging and USB 2.0 data transfer, but cannot transmit video signals. Except for standard USB webcams (which use USB data only), they are not compatible with HDMI/DisplayPort cables, video-capable USB-C hubs, or docking stations with video output.
  • Convert USB-A Ports to USB-C: Designed to connect USB-C earphones, cables, flash drives, card readers, and other USB-C accessories to standard USB-A ports. Plug-and-play with no drivers or software required.
  • Aluminum Alloy Housing: Built with a sturdy aluminum alloy shell that aids in heat dissipation and protects against daily wear and scratches. Designed to maintain a stable and secure connection.
  • Compact & Travel-Friendly: The ultra-compact design allows the adapter to stay plugged into your device without blocking adjacent ports or adding bulk, reducing wear and tear on your original USB ports.
  • 12-Month Warranty: Backed by a 12-month manufacturer warranty for peace of mind. Designed to meet strict quality control standards for reliable everyday performance.

Notice what the message asks you to do

An unexpected request to pay a small “redelivery” fee, correct an address, enter a password or card number, or provide other sensitive information is a reason to stop and verify independently. Don’t reply with information or use the payment link in the text.

Check the actual link destination

UPS says a legitimate UPS link starts with https://www.ups.com or https://billing.ups.com. A link that merely displays UPS branding or words such as “tracking” does not establish that its destination belongs to UPS. Don’t open a suspicious link to inspect it; go to the UPS site independently instead.

Rank #2
Anker USB-C Hub, 5-in-1 USB Hub for Laptops, 4K HDMI Multiport Adapter
  • 5-in-1 USB-C Hub: Experience comprehensive connectivity featuring a Power Delivery input, two USB-A 2.0 ports, a USB-A 3.0 port, and an HDMI port. (Note: The USB-C power delivery input port is only for connecting an external wall charger to power your laptop and cannot power peripheral devices.)
  • 90W Pass-Through Charging: Achieve optimal charging with 90W pass-through power to your laptop, supported by a total input of 100W, with the hub reserving 10W for operational efficiency. (Note: Wall charger not included.)
  • Quick Data Transfers: Accelerate your productivity with rapid data transfers using a high-speed 5Gbps USB 3.0 port and two 480Mbps USB 2.0 ports.
  • 4K HDMI Display: Enhance your visual experience with a hub capable of delivering 4K resolution at 30Hz in both mirror and extend modes. Please note that this hub is compatible with MacBook (macOS 12 and newer), Windows 10 and 11, ChromeOS, and laptops equipped with DP Alt Mode and Power Delivery. Note: This device is not compatible with Linux.
  • What You Get: Anker USB-C Hub (5-in-1, 4K HDMI), welcome guide, 18-month warranty, and our friendly customer service.

Treat the sender short code as a clue, not proof

UPS’s U.S. support page lists 75137 or 24031 as short codes used for its text messages. Because the page’s FAQ renderings are not fully consistent, don’t assume that one code is the only valid sender. A matching code does not make an unexpected request safe; verify the shipment separately.

Check the package story outside the text

Open UPS.com yourself and enter the tracking number, or contact UPS using details found on its official site. Don’t rely on a tracking number or package story supplied only in the message until you have checked it independently. Typos and pressure tactics can be warning signs, but polished writing or accurate-looking details are not proof of authenticity.

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Rank #3
Anker USB C Hub, 7in1 Multi-Port USB Adapter, 4K@60Hz USBC to HDMI Splitter
  • Sleek 7-in-1 USB-C Hub: Features an HDMI port, two USB-A 3.0 ports, and a USB-C data port, each providing 5Gbps transfer speeds. It also includes a USB-C PD input port for charging up to 100W and dual SD and TF card slots, all in a compact design.
  • Flawless 4K@60Hz Video with HDMI: Delivers exceptional clarity and smoothness with its 4K@60Hz HDMI port, making it ideal for high-definition presentations and entertainment. (Note: Only the HDMI port supports video projection; the USB-C port is for data transfer only.)
  • Double Up on Efficiency: The two USB-A 3.0 ports and a USB-C port support a fast 5Gbps data rate, significantly boosting your transfer speeds and improving productivity.
  • Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
  • What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.

I got a text saying my UPS package is delayed. What should I do?

  1. Don’t interact with the message. Don’t reply, tap a link, call a number in the text, or open an attachment.
  2. Check tracking separately. Open UPS.com yourself or use the UPS app, then look up the package. If the message claims a fee is due, use the payment option reached from the official tracking page. If it claims a bill is due, log in to the UPS Billing Center directly and use its “pay now” option.
  3. Ask UPS through an independent channel if you’re still unsure. Find its contact details on the official UPS site, not in the message.
  4. Report the text. Forward it to 7726 (SPAM), use your messaging app’s report-junk or spam option, and report it to the FTC at ReportFraud.ftc.gov.
  5. Delete and block it if appropriate. Phone settings and some wireless providers may offer filtering or blocking tools, but availability varies.

UPS says I need to pay a redelivery fee. Do I click the link?

No. Don’t pay through the suspicious message or use its link. If a package payment is genuinely due, UPS directs customers to track the package on its official site and select “pay now.” If the message concerns a bill, sign in to the UPS Billing Center directly and use “pay now.” If tracking does not confirm a payment is due, contact UPS using independently found contact details.

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What should I do if I already clicked or shared information?

Take steps based on what you entered. Clicking a link does not mean a phone was definitely infected, but the FTC warns that a link can lead to a page that steals information or could download malware. The exact risk depends on what happened after you opened it.

Rank #4
Sale
UGREEN USB to USB C Adapter Combo 4-Pack, 10Gbps USB C Converter Space Gray
  • Dual Converters, Infinite Potential:Includes 2× USB C male to USB A female adapters and 2× USB A male to USB C female adapters. Perfect for a wide range of uses—tablets with Bluetooth keyboards, expand USB ports on macbook, and more. Two different converters for all your daily needs
  • Next-Level 10Gbps & 3A Charging: No more slow 480Mbps, this usb to usb c adapter has a transfer speed of up to 10Gbps, allowing you to do more transferring in less time. This usb adapter fits both USB A and USB C charger, supporting up to 3A fast charging
  • Upgraded Exquisite Craftsmanship: With an aluminum alloy housing and metal connector, the usbc to usb adapter is extremely durable and sturdy. Rigorously tested to withstand more than 10,000 times of plugging and unplugging, ensuring long-lasting performance
  • Broad Compatible: The usb c to usb adapter widely supports all USB C/ USB A devices like laptops, tablets, cellphones, car chargers, and phone chargers. Such as compatible with MacBook Pro/Air 2023/2022, Thunderbolt 4/3 Devices,Apple MagSafe Watch 9/8/7/SE/Ultra, iPad Pro 2022/2021, Samsung Galaxy S23/S20/S10, and iPhone 17/16/15 Pro. Plug and play
  • Please Note: To reach 10Gbps speed, keep the cable under 3.3 ft. For USB A Male to USB C adapters, try flipping the USB C connector. USB C Male to USB A adapters support bidirectional 10Gbps transfer within 3.3 ft
  • If you entered a password: Change it through the real service’s website or app. Change it on any other account where you reused that password.
  • If you entered card or bank details: Contact the card issuer or bank using the official number on your card or statement. Explain what you submitted and follow its guidance.
  • If you entered other sensitive information: Monitor the relevant accounts for unauthorized activity and report anything you find to the organization involved.
  • If you interacted with a suspicious URL: The U.S. Postal Inspection Service’s general smishing guidance advises notifying your financial institution. That guidance concerns smishing generally, not a UPS-specific procedure.

Report the text to the FTC and your messaging app even if you already clicked. No single step can guarantee that information has been recovered or that an account is secure, so keep monitoring any accounts affected by what you shared.

Best Value
Anker USB C Hub, 5-in-1 USBC to HDMI Splitter with 4K Display
  • 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
  • Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
  • Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
  • HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
  • What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.

Official guidance

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.