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1Clear out junk files and repair common Windows errors2Scan for outdated or missing drivers - takes under a minute3Repair Windows errors before they cause bigger problemsStart by checking that both earbuds are seated in the case and have power, then confirm Bluetooth is on. If the problem remains, follow the branch for charging, pairing, or automatic switching below. The charging connector and reset controls vary by AirPods Pro generation, so identify your case before using model-specific steps.
First, check the case and charge status
AirPods Pro cases differ by generation: check whether yours has a Lightning or USB-C port, and whether it supports wireless charging. Use a cable that fits your case. If you have a supported wireless-charging case, you can use a compatible Qi charger instead.
- Put both earbuds in the case and close the lid.
- Connect the case to power with the matching cable. Check that the cable is firmly connected to both the case and power adapter, and that the adapter is plugged into a working outlet. Apple says the case can charge with or without the earbuds inside.
- Leave the AirPods and case charging for at least 15 minutes before testing them again.
- If charging wirelessly, place the case on the charger with its status light facing up. Reposition it if the light does not come on; if that does not help, try a compatible wired connection.
Check the battery status on your iPhone, iPad, or Mac, or use the case’s status light. Apple describes green as fully charged and amber as less than one full charge remaining. No light is a reason to charge before use, not a diagnosis of a particular fault. Light patterns can vary by model and firmware, so do not interpret every flashing or pulsing pattern the same way.
If your AirPods Pro won’t connect
Try the basic connection checks first
- Update the iPhone, iPad, or Mac you are connecting to.
- Put both AirPods in the case and confirm that both are charging.
- Make sure Bluetooth is on.
- Choose the AirPods Pro in the device’s audio output picker and test playback with the volume turned up.
- If they do not appear or will not connect, return them to the case, close the lid for 15 seconds, then open it and try pairing again.
On iPhone or iPad, open the case near the device. For AirPods Pro 1 or AirPods Pro 2, press and hold the setup button on the back of the case until the light flashes white, then follow the on-screen prompt. On a Mac, you can pair manually from Bluetooth settings.
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- Replacement Apple AirPods Pro (1st Generation) charging case (A2190). Easy to pair with your existing AirPods set, with pairing instructions included.
- Package includes 1 AirPods Pro 1st Generation replacement charging case (A2190) and pairing instructions in generic envelope or box.
- Only compatible with Apple AirPods Pro (1st Generation)
Reset AirPods Pro 1 or AirPods Pro 2
Apple’s reset procedure for AirPods Pro 1 and 2 uses the rear setup button. Do not use it for AirPods Pro 3, which has a different front-of-case tap sequence.
- Put both earbuds in the case, close the lid, and wait 30 seconds.
- On the iPhone or iPad, open Bluetooth settings. If the AirPods are listed, tap the information button next to them, then choose Forget This Device.
- Open the case lid. Press and hold the setup button on the back for about 15 seconds, until the status light flashes amber and then white.
- Hold the open case near your device and follow the on-screen instructions to reconnect.
Resetting clears custom AirPods settings, so you may need to set them up again. If you have AirPods Pro 3, follow Apple’s model-specific reset instructions rather than using the Pro 1 or 2 button steps. Apple’s AirPods reset instructions describe the separate procedures.
Rank #2
- AirPods Pro Charging Case Replacement: Our Replacement AirPods Pro Charging Case works like the original AirPod charging case. If your original AirPod Pro Charging Case is unfortunately lost or damaged, the charging case is compatible with AirPod Pro. It does not include earbuds
- 5 Times Full Charge: Built-in 680mAh batteries provide 5 times full charges for your AirPods Pro 2. Fast charge earbuds, just 15 minutes in the case provides you with 3 hours of listening time
- Bluetooth Button and Wireless and Wire Charging: This Replacement AirPods Pro Charging Case supports Bluetooth pairing. Wireless and Wire Charging enables you to enjoy convenient charging and fast charging. Please note that using wireless charging may cause the case to heat up, which is a normal phenomenon
- Protective AirPods Pro Case: This Replacement AirPod Pro Charging Case features high quality shell protection for earbuds when impacted or falling, similar to the original AirPods Pro 2 charging case
- Troubleshooting Instructions: Do not plug in the charger during the Bluetooth pairing stage. If you encounter issues like one earbud has no sound, the indicator light is flashing randomly, or cannot connect, follow these steps: Put the earbuds back into the case and close the lid for 15 minutes then open it; Check the contact points of the earbuds and charging case and wipe them clean; Confirm that the earbuds are not disconnected and have enough battery power
If one or both AirPods Pro still won’t charge
After the initial charge attempt, check that the cable connector matches the case and that the cable, adapter, and power source work. For a supported wireless case, reposition it on the Qi charger with the status light facing up. Remove visible debris from the charging port carefully; avoid putting liquids or metal objects in it.
If the earbuds or case still do not charge after these checks, consult Apple’s charging troubleshooting guidance or contact Apple Support or an authorized service provider. A charging problem does not by itself establish that the cause is software-related.
Rank #3
- Premium Replacement: Compatible with AirPod Pro 1/2 charging case (USB-C) replacement for seamless performance
If AirPods Pro won’t switch between Apple devices
Check automatic switching requirements
Automatic switching depends on compatible AirPods Pro, current operating-system versions on the participating Apple devices, and those devices being signed in to the same Apple Account with two-factor authentication enabled. If manual Bluetooth audio works but automatic switching is unavailable, check that the devices meet those requirements and use the same account.
Choose the AirPods manually
You can route audio yourself if automatic switching is unavailable or inconvenient:
Rank #4
- 【Replacement for Airpods Pro 2 Charging Case】--Our charging case works like the original AirPod pro 1st 2nd charging case. If your original Airpod Pro Charging Case is unfortunately lost or damaged, making it a perfect replacement, the charging case is compatible with Airpod Pro 2nd charging case
- 【Quick Charging】--It only takes 15 minutes to charge the Air Pod Pro 1 2 generation. The can be fully charged in 2 hours, and it can be fully charged with airpods pro up to 5 times. Easily maintain 24-hour use. Equipped with sleep function, low power consumption, longer battery life
- 【Fast Pairing】--The Compatible for AirPods Pro 2 charging case has a Blue-tooth pairing sync button. After the first connection, the charging replacement case will be automatically connected to your equipment next time, saving you time.
- 【Two Charging Methods】--The Airpods Pro 2 charging case can be charged by lightning cable,When it is full of electricity, it will turn into green light. When it lights up red light, it needs to be charged, which let you know the power condition
- 【After-Sales Service】--If you have any questions about the charging case of Airpod Pro 2 , Our customer care team will provide you with a fast and effective solve your problem. We hope our customers will have a pleasant shopping experience.
- iPhone or iPad: choose AirPods Pro from Now Playing, the Lock Screen, or Control Center.
- Mac: choose them as the audio destination from Bluetooth in Control Center.
- Apple Watch or Apple TV: select AirPods Pro from that device’s playback destination controls.
Stop unwanted automatic switching
On the iPhone or iPad where you want to change the behavior, open Settings > Bluetooth, tap the information button next to your AirPods Pro, then choose Connect to This iPhone or Connect to This iPad. Set it to When Last Connected to This [device] instead of Automatically. On a Mac, open System Settings > Bluetooth, select your AirPods Pro, and change Connect to This Mac to When Last Connected to This Mac. You can restore Automatically later. Apple says automatic switching should not occur during a phone call, FaceTime call, or video conference.
Quick Recap
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