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If an app update is stuck or will not install, first check your internet connection and available storage, then close and reopen the app store and restart your device. If that does not help, use the troubleshooting steps for your device: iPhone or iPad, Android, or Windows.
Start with the checks that apply to any device
- Check your connection. Confirm Wi-Fi or mobile data is working. If possible, try another network.
- Check available storage. Free up space if the device is nearly full; an update may need room to download and install.
- Close and reopen the app store. Then check whether the update resumes.
- Restart the device. This can clear a temporary store or installation problem.
If only one app is affected, focus on that app’s compatibility and its platform’s single-app guidance. If several apps will not update, troubleshoot the store, device, account, or network.
Fix a stuck app update on iPhone or iPad
- Check for the update manually. Open the App Store, tap your account picture, and check the available updates. Update the app from there.
- Look for an account or payment prompt. Complete any requested verification or resolve the payment method issue. Apple notes that a valid payment method may be required even for a free app. In some countries or regions, age confirmation or Family Sharing may also be required for certain downloads. See Apple’s App Store download and update guidance.
- Prioritize the download. If the app’s icon is on the Home Screen and the download is waiting, touch and hold the icon and choose the option to prioritize its download, if shown.
- Restart the iPhone or iPad and try the update again.
If the problem is an iOS or iPadOS update
A system update is different from an app update. Check that your device supports the software version, has enough available storage, is connected to a network, and has power. If the update still fails, try another network, delete the downloaded update and download it again, or update using a Mac or iTunes. Follow Apple’s steps for updating iOS or iPadOS.
Fix a stuck download or update in Google Play
- Check Wi-Fi or mobile data and available space. Google says less than 1 GB of available storage can be an indicator of low storage that may prevent downloads or installs.
- Check Android updates and date and time. Install available Android system updates and make sure the device’s date and time are set automatically.
- Close and reopen Google Play Store, then restart the device and try again.
For a problem affecting just one app, follow Google’s guidance for a single app that will not download. If multiple apps are affected or Play Store itself is failing, use Google’s basic download troubleshooting steps and, if needed, its advanced troubleshooting guidance.
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#1 Best Overall
Sale
Lexar D40E 128GB Dual USB 3.2 Gen 1 Type-C Jump Drive, Champagne Silver
- USB-C 2-in-1 storage OTG: The Lexar JumpDrive Dual Drive D40E features USB Type-A and Type-C connectors in a slim, portable form factor for easy device compatibility
- Transfer speeds up to 100MB/s: Based on internal testing, performance may vary depending upon the host device, interface, and usage conditions. 1MB=1,000,000 bytes
- Plug and Play: Widely compatible with USB Type-C smartphones, tablets, laptops, Macs, and traditional Type-A devices, no software installation required. The 360° swivel design allows for easy switching between connectors without the hassle of losing a cap
- Durable & Compact: The Lexar D40E USB memory stick features a metal enclosure, withstands temperatures from 0° to 50° C (32°F to 122°F), and is lightweight at 26g with dimensions of 70.4 x 16.9 x 11.7mm
- Security & Warranty: Securely protects files using an advanced security software solution with 256-bit AES encryption. Backed by a Lexar 3-year limited warranty
Fix an app update in Microsoft Store on Windows
- Sign in to your Microsoft account in Microsoft Store, then close and reopen the Store or affected app.
- Install available Windows updates, then check for Microsoft Store updates.
- Confirm app compatibility. The app must support the Windows version installed on your PC.
- Repair or reset the app if the earlier steps do not work. In Windows 11, go to Settings > Apps > Installed apps, select the app’s menu, then Advanced options. In Windows 10, look under Settings > Apps > Apps & features, select the app, then Advanced options, if available.
- Reinstall the app only if repair or reset does not resolve the issue.
Microsoft’s consumer troubleshooting steps are available in its Microsoft Store app guidance. If the PC is managed by work or school, contact the administrator: policy, firewall, or proxy restrictions can block Store access. Microsoft says the Store needs Windows Update endpoints accessible to install and update apps; see its troubleshooting guidance for Store download failures.
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SaleBestseller No. 2
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Bestseller No. 5
Best Value
Samsung Type-C USB Flash Drive 256GB, USB 3.2 Gen 1, Up to 400MB/s
- USB-C STORAGE ON THE GO: This sleek drive is supported by Samsung NAND flash and is incredibly compact to fit in the palm of your hand; Count on reliable performance and fast transfer speeds while staying compact
- PERFORMANCE WITH SPEED: No need to choose between performance and reliability; Experience a fast, powerful flash drive that transfers 4GB files in just 11 seconds with up to 400MB/s USB 3.2 Gen 1 read speeds and is backward compatible with USB 3.0/2.0
- MODERN MEETS ICONIC: The ultra-sleek USB-C drive looks as good as it performs; Featuring a reversible plug, the Type-C inserts into your devices seamlessly every time; Transfer large files with style and ease
- ALWAYS CONNECTED: USB-C is compatible across devices, including laptops, tablets, phones and cameras, with enough space for 63,730 photos or maximum 12 hours of 4K video; With up to 256GB of storage space, this pocket-sized thumb drive comes in handy wherever you go
- TOUGH & TRUSTED: Files stay secure, no matter the terrain; Samsung's flash memory technology makes the Type-C a trustworthy drive to store your valuable data; It's waterproof, shock-proof, magnet-proof, temperature-proof, and X-ray-proof body, plus it's backed by a 5-year limited warranty
Rank #4
2-Pack 128GB USB C Flash Drive Dual Type C + USB A Memory Stick Jump Drive 2-in-1 Thumb Drive for Storage and Backup (128GB*2 Black&Blue)
- 2-in-1 Dual Design: Features both USB-C and USB-A connectors, making it compatible with phones, tablets, MacBooks, PCs, and laptops-no adapter needed
- Wide Compatibility: Works seamlessly with USB A and USB C devices, ensuring reliable file transfers across smartphones, computers, and more
- Ample Storage Options: Available in 16GB/32GB/64GB/128GB providing plenty of space for photos, videos, music, and documents
- Portable & Lightweight: Compact and durable design for travel, school, or daily use-take your files anywhere
- Plug-and-Play Convenience: No software or drivers required; simply insert into USB-C or USB-A ports and start transferring files instantly
Rank #3
Sale
Lexar D40E 64GB Dual USB 3.2 Gen 1 Type-C Jump Drive, Champagne Silver
- USB-C 2-in-1 storage OTG: The Lexar JumpDrive Dual Drive D40E features USB Type-A and Type-C connectors in a slim, portable form factor for easy device compatibility
- Transfer speeds up to 100MB/s: Based on internal testing, performance may vary depending upon the host device, interface, and usage conditions. 1MB=1,000,000 bytes
- Plug and Play: Widely compatible with USB Type-C smartphones, tablets, laptops, Macs, and traditional Type-A devices, no software installation required. The 360° swivel design allows for easy switching between connectors without the hassle of losing a cap
- Durable & Compact: The Lexar D40E USB memory stick features a metal enclosure, withstands temperatures from 0° to 50° C (32°F to 122°F), and is lightweight at 26g with dimensions of 70.4 x 16.9 x 11.7mm
- Security & Warranty: Securely protects files using an advanced security software solution with 256-bit AES encryption. Backed by a Lexar 3-year limited warranty
Rank #2
Sale
KOOTION USB C Flash Drive 32GB 2 in 1 OTG USB 3.0/Type C Thumb Drive Dual Drive USB C Memory Stick for Smartphone Laptop Tablet PC, Blue
- 2 in 1: USB C + USB 3.0, 32GB usb c flash drive has dual ports, usb 3.0 port is applied to all devices which have usb 3.0 interface and usb c port is widely used in all Android smartphones with OTG function
- High Speed USB 3.0: Read speed up to 90 MB/s, Write speed up to 30 MB/s, the speed of USB 3.0 interface is faster than USB 2.0, save time to wait, increases work productivity. Note: Speed will be limited if you use the USB key in the USB 2.0 interface
- Large Compatibility: The USB 3.0 Connector is compatible with USB 3.0 & USB 2.0 backward USB 1.1 devices, such as Laptop, Desktop, Car Audio, Tablet, TV, Speakers, Projector. USB-C port is compatible with all Android Smartphones
- Expand Storage: Good performance in storing, transferring and sharing digital data with families, friends, colleagues, customers. It can expand the capacity of smartphone, you can watch movies or share pictures when you go on vacation with your family
- Note: Make sure your smartphone is equipped with OTG function and need to open OTG function in Settings when you plug memory stick, then you can transfer easily data bewteen different devices
Choose the next step based on what is failing
- One app will not update: Check that app’s compatibility and use the platform’s single-app troubleshooting path.
- Several apps will not update: Recheck the connection and storage, restart the device, and troubleshoot the app store itself.
- An account, payment, or age prompt appears: Complete the requested verification; on Apple devices, regional age or Family Sharing requirements may apply.
- A work- or school-managed Windows PC is affected: Ask the administrator to check Store access and network restrictions.
- The problem continues: Use the official Apple, Google, or Microsoft support route linked above for the affected device and issue.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
