Track a GST refund in two places: use the GST Portal to see whether the application is waiting on the officer or on you, and use PFMS to check bank-account validation and payment disbursal. Start with your Application Reference Number (ARN). A “sanctioned” status does not by itself mean the money has reached your bank.
How to track your GST refund with an ARN
Check the application stage on the GST Portal
- Sign in to the GST Portal and open Services > Refunds > Track Application Status.
- Select the filing year or enter the ARN, then search.
- Read the displayed stage and check whether the next step belongs to the tax officer or to you. The portal also offers refund tracking before login using an ARN.
The GST Portal shows the application workflow. For bank validation and payment processing, check PFMS separately. Menu labels can change, so follow the current portal interface.
Check bank validation and disbursal in PFMS
GSTN’s advisory on tracking GST refund status describes different PFMS paths at different points in the claim:
- After filing RFD-01, check validation through GST Registered.
- After RFD-05, check the payment-order-stage validation through GST Successfully Processed.
- If the record is not there, check GST Under Process for an error description.
Keep the ARN, dates, portal stage, notices or orders, PFMS result or error, and the bank details submitted with the claim. Together, those records help identify where the next action is pending.
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What the refund forms and statuses mean
The refund process has application, officer-review, and payment stages. These forms are not all issued in every case.
| Form | Role in the process |
|---|---|
| RFD-01 | The taxpayer’s refund application. |
| RFD-02 | Acknowledgment that the application is complete. |
| RFD-03 | Deficiency memo. The applicant must correct the deficiencies and submit a fresh application. |
| RFD-04 | Provisional sanction. |
| RFD-05 | Payment order. |
| RFD-06 | Final sanction order. |
| RFD-08 | Show-cause notice. |
| RFD-09 | The taxpayer’s reply to an RFD-08 notice. |
| RFD-07B | Withholding order. |
“Sanctioned” and “credited” describe different outcomes. After RFD-01, PFMS validates the bank account; the officer can issue RFD-05 only after successful validation. PFMS validates again after the payment order. Further processing includes DDO/PAO approval, scroll generation, and transmission to banks, so a claim may have cleared an officer-side step while payment is still pending.
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How long a GST refund can take
For a complete application, Section 54(7) sets a 60-day period for the proper officer to issue the order. The CBIC citizen charter also lists disposal of refund claims within 60 days of receiving a complete application. This is an order timeline, not a guarantee that every refund will be credited to a bank account exactly on day 60.
Use the claim’s actual record to establish the relevant dates. A complete application receives RFD-02; if the officer issues RFD-03, the applicant must correct the deficiencies and file a fresh claim. Check the acknowledgment, deficiency notice, corrected filing, and ARN rather than counting from an assumed original filing date. The individual status and reason for delay are visible only in the taxpayer’s own records.
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Why a GST refund may be delayed after sanction
Bank details are incorrect or unusable
Compare the account information submitted with the claim against the account you intended to use, then follow the portal process to correct it. GSTN’s advisory says the tax officer must reissue RFD-05 after bank details are corrected.
PFMS reports a technical file-exchange error
GSTN distinguishes technical file-exchange errors from incorrect bank details. For a technical error, the GST System corrects and resends the information for revalidation. Check PFMS for the error description and monitor the relevant validation status.
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An officer or taxpayer action is still pending
Use the GST Portal stage and the latest notice or order to find the required next action. If the portal shows a taxpayer action, open the communication and follow its instructions and deadline. A payment-system check cannot resolve an outstanding application-stage requirement.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What to do if your GST refund is delayed
- Build a chronology. Save the ARN, filing and acknowledgment dates, current GST Portal stage, notices and orders, PFMS status or error, and a copy of the submitted bank details.
- Respond to any notice. If you receive RFD-08, the refund handbook describes submitting a reply in RFD-09 within 15 days after receipt. Address the issues raised in that notice and provide relevant supporting documents; the response depends on the case.
- Resolve bank validation problems. Correct inaccurate bank information through the applicable refund process. If a technical file-exchange error is shown, monitor for revalidation rather than treating it as a request to change account details.
- Write to the relevant tax authority if the complete-application period has elapsed. Include the ARN, date chronology, current portal stage, relevant forms or notices, and PFMS payment status or error. Ask which specific action remains pending and request a status update.
- Escalate a service-delivery grievance if needed. CBIC’s citizen charter sets a target of acknowledgment within 48 hours and a final reply within 21 days. If the time norm is missed or the remedy is unsatisfactory, the charter provides an appeal route to the next higher authority, with a 15-day decision norm for that appeal.
For an official grievance, use CPGRAMS and keep the unique registration ID. The portal says that ID can be used to track the grievance and provides an appeal facility after an unsatisfactory resolution.
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Can you claim interest on a delayed GST refund?
Section 56 provides for interest on refunds covered by that provision when payment is not made within 60 days from receipt of the application. The Telangana Commercial Taxes Department’s January 2026 handbook states a notified ordinary rate of 6%. It also identifies a statutory ceiling of 9% for qualifying refunds arising from an adjudicating authority, appellate authority, tribunal, or court order that has attained finality. The 9% figure is a ceiling for that specified category, not a general rate for every delayed claim.
The qualifying delay and any interest depend on the refund type and claim facts. The handbook identifies exclusions that can affect the calculation, including applicant response time beyond 15 days for an RFD-08 notice or additional information, and time needed to provide or validate correct bank details when credit could not be made. Rule 94 provides for RFD-05 to specify the delayed amount, interest period, and interest amount. Check the claim record and applicable legal text before estimating or asserting a particular amount.
