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If your personal information was exposed and you suspect someone may be using your MitID, temporarily suspend your complete MitID now. You do not need proof of misuse first. A data exposure alone does not show that anyone accessed MitID, but unfamiliar approvals, messages, or account changes are reasons to act. MitID says a full suspension stops all MitID activity until you unlock it.

When to suspend your complete MitID

Suspend the full service if you approved an action you did not initiate, see an unexpected user ID change or unfamiliar MitID message, gave your user ID or password to someone you suspect was a fraudster, or otherwise believe your account may be misused. MitID says a full temporary suspension prevents both you and anyone else from using MitID. You can suspend it yourself or contact MitID Support for help. See MitID’s suspension instructions.

Choose the right kind of block

A missing phone and a potentially compromised account are different problems. Block a single authenticator if the only issue is that a device or other authenticator is lost or stolen. Suspend the complete MitID if you suspect account misuse.

Situation What to block Scope
Lost or stolen phone, with no other sign of account misuse The MitID app on that device That authenticator
Lost or stolen code display, audio code reader, or chip, with no other sign of account misuse The affected authenticator That authenticator
Suspected account misuse or an approval you did not initiate The complete MitID All MitID activity

MitID explains how to block an authenticator or MitID. Uninstalling the app does not block it. A full suspension can later be unlocked in the app or with Citizen Service; the instructions for a blocked authenticator describe its separate reactivation or replacement steps.

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#1 Best Overall
Sale
Elebase USB to USB C Adapter for iPhone 18 Pro Max,USBC Car Charger Adapter
  • Read Before You Buy — No Video Output: These adapters support charging and USB 2.0 data transfer, but cannot transmit video signals. Except for standard USB webcams (which use USB data only), they are not compatible with HDMI/DisplayPort cables, video-capable USB-C hubs, or docking stations with video output.
  • Convert USB-A Ports to USB-C: Designed to connect USB-C earphones, cables, flash drives, card readers, and other USB-C accessories to standard USB-A ports. Plug-and-play with no drivers or software required.
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  • 12-Month Warranty: Backed by a 12-month manufacturer warranty for peace of mind. Designed to meet strict quality control standards for reliable everyday performance.

Review recent MitID activity

Check the latest-activity area and the fuller activity view in your MitID profile. Look for logins or approvals you do not recognize, and note the time and service involved before contacting support. MitID says the service-provider name shown in the activity log depends on your notification and profile settings, so a missing name alone may not establish whether an event was yours. See how to see your MitID activity.

Change exposed credentials using official MitID routes

Change your password

MitID says you can change your password in your profile after logging in with the MitID app, by phone through MitID Support, or at Citizen Service. The online process requires you to request access and wait 24 hours before editing the password; do not expect an immediate online change. Follow MitID’s password-change instructions.

Rank #2
Sale
Anker USB-C Hub, 5-in-1 USB Hub for Laptops, 4K HDMI Multiport Adapter
  • 5-in-1 USB-C Hub: Experience comprehensive connectivity featuring a Power Delivery input, two USB-A 2.0 ports, a USB-A 3.0 port, and an HDMI port. (Note: The USB-C power delivery input port is only for connecting an external wall charger to power your laptop and cannot power peripheral devices.)
  • 90W Pass-Through Charging: Achieve optimal charging with 90W pass-through power to your laptop, supported by a total input of 100W, with the hub reserving 10W for operational efficiency. (Note: Wall charger not included.)
  • Quick Data Transfers: Accelerate your productivity with rapid data transfers using a high-speed 5Gbps USB 3.0 port and two 480Mbps USB 2.0 ports.
  • 4K HDMI Display: Enhance your visual experience with a hub capable of delivering 4K resolution at 30Hz in both mirror and extend modes. Please note that this hub is compatible with MacBook (macOS 12 and newer), Windows 10 and 11, ChromeOS, and laptops equipped with DP Alt Mode and Power Delivery. Note: This device is not compatible with Linux.
  • What You Get: Anker USB-C Hub (5-in-1, 4K HDMI), welcome guide, 18-month warranty, and our friendly customer service.

If you suspect your account has been compromised, changing a password is not a substitute for suspending the complete MitID. Use the suspension process first, then follow official recovery guidance.

Consider changing your user ID

MitID lets you change your user ID in the app or at MitID.dk and recommends considering a change if misuse is suspected or you want an ID that is harder to guess. An unexpected user ID change is a warning sign; distinguish it from a change you made yourself. The steps are on MitID’s user ID page.

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Rank #3
Sale
Anker USB C Hub, 7in1 Multi-Port USB Adapter, 4K@60Hz USBC to HDMI Splitter
  • Sleek 7-in-1 USB-C Hub: Features an HDMI port, two USB-A 3.0 ports, and a USB-C data port, each providing 5Gbps transfer speeds. It also includes a USB-C PD input port for charging up to 100W and dual SD and TF card slots, all in a compact design.
  • Flawless 4K@60Hz Video with HDMI: Delivers exceptional clarity and smoothness with its 4K@60Hz HDMI port, making it ideal for high-definition presentations and entertainment. (Note: Only the HDMI port supports video projection; the USB-C port is for data transfer only.)
  • Double Up on Efficiency: The two USB-A 3.0 ports and a USB-C port support a fast 5Gbps data rate, significantly boosting your transfer speeds and improving productivity.
  • Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
  • What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.

Protect your codes and contact support safely

  • Never share MitID codes. MitID says public authorities, banks, and MitID Support will not ask you for your user ID or codes. If you independently contact your bank or MitID Support, the guidance allows for sharing your user ID in that context; it does not permit sharing codes.
  • Read each approval prompt carefully before accepting it. MitID warns that no solution offers 100 percent protection against fraud. Read its guidance on protecting MitID.
  • Use contact details on the live MitID Support page to confirm current phone numbers, hours, and identity-verification options. The page lists +45 33 98 00 10 for Denmark and +299 55 18 18 for Greenland, with help in Danish, English, and Greenlandic. It lists English and Danish support hours as Monday–Friday 8:00–20:00, weekends and public holidays 10:00–16:00, and December 24 and 31 10:00–14:00. For help blocking MitID outside support hours, it lists +45 33 37 00 37. These contact details and hours can change.

Do not send identity details through comments or ordinary email. MitID Support may need to verify your identity when helping with a password reset; check the current official process rather than sending sensitive information through an unverified channel.

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Report actual misuse

If you confirm that someone has misused your MitID, MitID says to report it to the police. Contact MitID Support or Citizen Service for help with suspending, recovering, or unlocking your MitID. These instructions cover MitID; they do not establish what steps are appropriate for any other exposed account or service, so check those providers’ own official guidance.

Best Value
Sale
Anker USB C Hub, 5-in-1 USBC to HDMI Splitter with 4K Display
  • 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
  • Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
  • Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
  • HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
  • What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.
Rank #4
Sale
UGREEN USB to USB C Adapter Combo 4-Pack, 10Gbps USB C Converter Space Gray
  • Dual Converters, Infinite Potential:Includes 2× USB C male to USB A female adapters and 2× USB A male to USB C female adapters. Perfect for a wide range of uses—tablets with Bluetooth keyboards, expand USB ports on macbook, and more. Two different converters for all your daily needs
  • Next-Level 10Gbps & 3A Charging: No more slow 480Mbps, this usb to usb c adapter has a transfer speed of up to 10Gbps, allowing you to do more transferring in less time. This usb adapter fits both USB A and USB C charger, supporting up to 3A fast charging
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  • Broad Compatible: The usb c to usb adapter widely supports all USB C/ USB A devices like laptops, tablets, cellphones, car chargers, and phone chargers. Such as compatible with MacBook Pro/Air 2023/2022, Thunderbolt 4/3 Devices,Apple MagSafe Watch 9/8/7/SE/Ultra, iPad Pro 2022/2021, Samsung Galaxy S23/S20/S10, and iPhone 17/16/15 Pro. Plug and play
  • Please Note: To reach 10Gbps speed, keep the cable under 3.3 ft. For USB A Male to USB C adapters, try flipping the USB C connector. USB C Male to USB A adapters support bidirectional 10Gbps transfer within 3.3 ft

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