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After Xbox announced major Game Pass changes in October 2025, players and news outlets reported that the membership page used to manage or cancel subscriptions was loading slowly or showing errors. That supports describing a reported page failure—not claiming that a verified wave of cancellations caused it. No cancellation total was confirmed in the coverage reviewed.
Did Game Pass’s cancellation page crash?
There were contemporaneous reports of trouble accessing the membership page after the October 2025 changes. Windows Central said its own attempt to load the cancellation page struggled. TechRadar also described errors when its writer tried to cancel. Users quoted by Windows Central said they were trying to downgrade or cancel, including one who wrote, “Their site is 100% getting overloaded right now from people like me trying to downgrade or cancel.”
Those accounts establish reported loading problems around the announcement. They do not establish how many people canceled, that cancellations were widespread, or that cancellation traffic caused the errors. Microsoft cancellation statistics confirming those claims were not reported.
What changed in the 2025 price increase?
Windows Central reported that US Game Pass Ultimate went from $19.99 to $29.99 per month in the October 2025 change—a 50% increase at that time. The new Ultimate package also included Fortnite Crew and Ubisoft+ Classics, according to contemporaneous coverage. Those dollar figures describe the 2025 change; they are not verified current US prices.
#1 Best Overall
- MODERNIZED DESIGN — Experience the modernized design of the XBOX Wireless Controller with sculpted surfaces and updated geometry that enhances comfort and control during long gaming sessions.
- PRECISION PERFORMANCE — Stay on target with a hybrid D-pad and textured grips on triggers, bumpers, and back case for improved accuracy and handling.
- SHARE BUTTON: Seamlessly capture and share content such as screenshots, recordings, and more with the new Share button.
- VERSATILE CONNECTIVITY — Connect via USB-C for plug-and-play on console and PC, or quickly pair and switch between supported devices with XBOX Wireless and Bluetooth support.
- BUILT-IN AUDIO SUPPORT — Plug in compatible headsets using the 3.5mm audio jack for direct voice chat and immersive in-game sound.
The current US Xbox Game Pass plan page showed dollar placeholders rather than usable prices when checked for this update, so a current US monthly price cannot be stated reliably here. Check the Xbox plan page for the market and account you intend to use before comparing costs.
Prices have also changed differently by market. In an April 21, 2026 announcement for France, Xbox Wire listed Ultimate at €20.99 per month, down from €26.99, and PC Game Pass at €12.99, down from €14.99. Those are French-market prices, not prices to apply to the US or other regions.
Rank #2
- Tri-mode Connectivity: Wired for Xbox, 2.4G & Wired for PC, and Bluetooth for Android. The G7 Pro supports seamless connectivity across Xbox, PC, and Android. Effortlessly switch between modes using the convenient physical mode switch.
- TMR Sticks: The G7 Pro features GameSir's Mag-Res TMR sticks, combining Hall Effect durability with traditional potentiometer performance. This advanced technology delivers stable polling rates for smooth, drift-free gaming with low power consumption.
- Hall Effect Analog Triggers: The GameSir precision-tuned Hall Effect analog triggers provide unmatched smoothness and linear input for precise control. Featuring clicky Micro Switch trigger stops, gamers can easily switch based on their preferences.
- 1000Hz Polling Rate on PC: Experience ultra-responsive gaming with a 1000Hz polling rate on PC, available through both wired and 2.4G wireless connections. This ensures instantaneous input registration, reducing lag and optimizing your performance for the most competitive gameplay.
- GameSir Nexus App: The G7 Pro is compatible with the upgraded GameSir Nexus app, which brings a significant upgrade over the original. It introduces powerful new features such as gyro settings, stick curve adjustments, and button-to-mouse mapping, giving you deeper customization and more control than ever before.
How the current Game Pass plans differ
Xbox currently lists Essential, Premium, Ultimate, and PC Game Pass on its US plan page. The features below are the plan descriptions shown there; availability can vary by plan, region, and platform.
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| Plan | Games and releases | Platform and extras | Monthly cloud-play allowance |
|---|---|---|---|
| Essential | 50+ games; no day-one releases | See Xbox plan page for platform details and regional availability | 5 hours |
| Premium | 200+ games; Xbox-published games join within one year | See Xbox plan page for platform details and regional availability | 10 hours |
| Ultimate | 500+ games; new games on day one | EA Play, Fortnite Crew, and Ubisoft+ Classics | 15 hours |
| PC Game Pass | 300+ PC games; day-one releases | PC access and EA Play; cloud gaming is not included | Not included |
The cloud-hour limits are scheduled to begin in November 2026, not as part of the October 2025 price announcement. Xbox says the change is intended to manage cloud gaming costs as usage grows, and estimates that it will affect 4% of Game Pass subscribers. That 4% is Microsoft’s estimate, not an independently measured outcome. See Xbox Wire’s September 3, 2026 announcement for the stated rationale and timing.
Rank #3
- PLAY LIKE A PRO — The XBOX Elite Wireless Controller Series 2 features over 30 ways to play like a pro. Designed in collaboration with pro-level players, it puts exceptional performance, customization, and durability where it matters most.
- ADJUSTABLE-TENSION THUMBSTICKS — Fine-tune your aim with thumbsticks that let you adjust resistance for improved accuracy, consistency, and control in every match.
- SHORTER HAIR TRIGGER LOCKS — Fire faster and react quicker with three-step hair trigger locks that reduce pull distance for rapid input in competitive gameplay.
- INTERCHANGEABLE COMPONENTS — Swap thumbstick toppers, D-pads, and paddles to tailor your controller to your preferred gaming style. Includes 6 thumbsticks, 4 paddles, 2 D-pads, carrying case, and charging dock.
- SAVE AND SWITCH PROFILES — Save up to 3 custom profiles on the controller and switch between them on the fly with the dedicated Profile button. Even pick which color the XBOX button lights up as.
What to check before downgrading
Compare the monthly price shown for your region with the specific benefits you use, rather than choosing by tier name alone. In particular, check:
- Whether day-one releases matter to you: Essential does not include them; Premium’s Xbox-published games arrive within one year, while Ultimate and PC Game Pass list day-one releases.
- Which games you can play: Xbox lists different library sizes by plan, and availability can vary by region and platform.
- Where you play: PC Game Pass is for PC and does not include cloud gaming, while the other listed plans have stated cloud-hour allowances beginning in November 2026.
- Whether Ultimate’s bundled EA Play, Fortnite Crew, and Ubisoft+ Classics are benefits you would otherwise use.
- The price displayed for your market and account. The US page’s prices were not verifiable in this update, and the French prices announced in April 2026 should not be generalized to other countries.
How to cancel or turn off recurring billing
Microsoft’s support guidance directs eligible subscribers to the Microsoft account’s Services & subscriptions page to manage plans. Its recurring-billing guidance also documents cancellation or turning off recurring billing through the account dashboard or console settings.
Rank #4
- XBOX ELITE WIRELESS CONTROLLER SERIES 2: Play like a pro with adjustable-tension thumbsticks, wrap-around rubberized grip, and shorter hair trigger locks..Audio : 3.5mm stereo headset jack. Also compatible with the Xbox One Stereo Headset Adapter and all other Xbox controller accessories made by Microsoft.
- CORE ESSENTIALS: Includes just the components you need to unleash your best game. Additional components sold separately for even more customization with the Complete Component Pack.
- LIMITLESS CUSTOMIZATION: Exclusive button mapping options in the Xbox Accessories app—even pick which color the Xbox button lights up with.*
- CUSTOM PROFILES: Save up to 3 custom profiles on the controller and switch between them on the fly.*
- EXTENDED GAMEPLAY: Stay in the game with up to 40 hours of battery life and refined components that are built to last.*
- On the web: Sign in to your Microsoft account and open Services & subscriptions. Find the Game Pass subscription and follow the available cancellation or recurring-billing option.
- On an Xbox console: Open Settings, then Account, then Subscriptions, select the Game Pass subscription, and choose the cancellation or recurring-billing option shown.
- If another provider bills you: Microsoft says to contact that provider about cancellation and refunds.
Microsoft says it communicates a changed subscription price at least 30 days before it takes effect. Review the account’s billing details and the notice for the subscription before the next renewal.
Quick Recap
Best Value
- MODERNIZED DESIGN — Experience the modernized design of the XBOX Wireless Controller with sculpted surfaces and updated geometry that enhances comfort and control during long gaming sessions.
- PRECISION PERFORMANCE — Stay on target with a hybrid D-pad and textured grips on triggers, bumpers, and back case for improved accuracy and handling.
- SHARE BUTTON: Seamlessly capture and share content such as screenshots, recordings, and more with the new Share button.
- VERSATILE CONNECTIVITY — Connect via USB-C for plug-and-play on console and PC, or quickly pair and switch between supported devices with XBOX Wireless and Bluetooth support.
- BUILT-IN AUDIO SUPPORT — Plug in compatible headsets using the 3.5mm audio jack for direct voice chat and immersive in-game sound.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
