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There are three different addresses people mean by “my Trello email”: the email on your Atlassian account for signing in, a board-specific address for creating cards, and an Inbox address for sending or forwarding messages into Trello. They serve different purposes, so the right one depends on what you want to do.
Identify which Trello email address you need
| Address | What it does | Where to find it |
|---|---|---|
| Atlassian account email | Signs you in to Trello and is used for account recovery. | Atlassian account settings. Atlassian’s email-change guide |
| Board Email-to-board address | Creates cards on a particular board when you email it. | Open the board menu and select Email-to-board. Atlassian’s card-by-email guide |
| Trello Inbox address | Sends email into Trello Inbox. | Open Inbox, then its menu; choose Add from email and More options. Atlassian’s email instructions |
Find the email used to sign in to Trello
Trello sign-in uses the email address on your Atlassian account. To view or change it, open your Atlassian account settings. This is the account email—not a board’s Email-to-board address or an Inbox address.
If you originally signed in with Google, Atlassian says you need to set a password before changing the account email. The new address cannot already be associated with another Trello account. Changing it also changes the email used to sign in to other Atlassian apps.
If your company has verified its email domain with an Atlassian organization, an organization administrator may manage your account. If you use Trello only personally or have left that organization, Atlassian recommends using a personal email address for the account.
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Find a board’s Email-to-board address
- Open the Trello board where you want email to create a card.
- Open the board menu and select Email-to-board.
- Copy the address shown under Email address for this board.
Each board has a unique address for each member. Emailing it creates cards as that member. Treat the address as sensitive: Atlassian says anyone who gets it can create cards or comments as you. If you have shared it too widely, reset it in the same Email-to-board menu; the old address will stop working.
Find an address for sending email to Trello Inbox
- Open a Trello board and select Inbox from the navigation bar.
- Open the Inbox menu and choose Add from email.
- Select More options and copy the address labeled Send from any email address.
That unique address lets you send to Inbox from a different email account. Trello also documents a simpler route: send or forward a message to inbox@app.trello.com from the same email address used for your Atlassian account.
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If an email to Inbox does not arrive
When using inbox@app.trello.com, check that the sender address matches the email on your Atlassian account. If it does and messages still fail, your mail system’s sender authentication may be involved. Atlassian’s Inbox troubleshooting guide discusses the envelope sender, SPF, DKIM, and DMARC. Try the unique Inbox address first; if the problem continues, ask your mail administrator to check the authentication setup rather than changing DNS settings yourself.
Recover access if you do not know or control the account email
Try likely email addresses in the Trello account recovery process. Atlassian requires account verification: you may recover by signing in with your email or username and password, by regaining access to the associated email and resetting the password, or—if the account was created with Google—by signing in through Google.
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- Planner + Notebook All in 1: Annual Calendar, Notes Index, Monthly & Weekly to do list planner dashboards, 93 numbered dotted note pages for expanded task lists, notes, or sketches. All-in-one business planner, notebook and life organizer.
- Smash Your Goals & Prioritize Wellness: 5 Roles & Goals templates for purposeful goal setting. Reading, Bucket lists, & Self Care journal. AM/PM Routines, habit, nutrition, fitness, and health trackers included. Perfect planners 2025-2026 for women and men.
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If the account is tied to a work mailbox you can no longer access, Trello says recovery may not be possible. It suggests asking the former employer whether temporary mailbox access can be restored. Support cannot bypass verification or simply grant access, change, or delete the account; the account-access policy explains this security limit. The support contact form may offer further suggestions, but it is not a way around proving ownership.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What a Trello email address does not tell you
Inviting someone to a board requires entering an email address, but that does not reveal the email on your own Atlassian account. The board invitation instructions describe adding a person, not looking up your sign-in address.
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