iTechGuides is reader-supported. When you buy through links on our site, we may earn an affiliate commission. As an Amazon Associate I earn from qualifying purchases. Learn more
The July 21, 2016 outage at Telehouse North in London’s Docklands was attributed by Telehouse to a tripped circuit breaker. BT phone and broadband customers were among those affected; the contemporaneous report said BT service losses began at 9:32 am BST. It was a separate incident from the Telecity outage reported the previous day.
What happened at Telehouse North?
Data Center Knowledge reported on July 21, 2016, that connectivity was disrupted at Telehouse North, a Telehouse-operated data center in London’s Docklands. Telehouse attributed the incident to a tripped circuit breaker and described the affected population as “a specific and limited group of customers within the building.” Data Center Knowledge’s report did not identify every affected customer or provide a technical incident investigation.
How were BT customers affected?
The report said BT phone and broadband service losses began at 9:32 am BST. It relayed, via The Register, an estimate that 5 percent of BT’s customers were affected. That was a historical estimate attributed through the report, not an independently confirmed statistic or a measure of BT’s current customer impact.
At around 6:30 pm BST, BT’s status page was still showing phone and broadband problems as ongoing, according to the report. The final restoration time for the Telehouse incident was not established in the available coverage, so it would be inaccurate to assign it a precise resolution time.
#1 Best Overall
- 1500VA/1000W PFC Sinewave Uninterruptible Power Supply (UPS): Uses sine wave output to provide battery backup power for Active PFC & conventional power supplies; Safeguards computers, workstations, network devices, and telecom equipment
- 12 NEMA 5-15R OUTLETS: 6 battery backup & surge protected outlets, 6 surge protected outlets; INPUT: NEMA 5-15P right angle, 45 degree offset plug with 5 foot power cord; 2 USB charge ports (1 Type-A, 1 Type-C) quickly charge phones and tablets
- MULTIFUNCTION, COLOR LCD PANEL: Displays immediate, detailed information on battery and power conditions; Color display alerts users to potential issues before they can affect critical equipment and cause downtime; Screen tilts up to 22 degrees
- AUTOMATIC VOLTAGE REGULATION (AVR): Corrects minor power fluctuations without switching to battery power; UL SAFETY CERTIFIED: Product has been tested in a UL certified lab and listed with UL as meeting or exceeding safety standards
- 3-YEAR WARRANTY – INCLUDING THE BATTERY; $500,000 Connected Equipment Guarantee; FREE PowerPanel Management Software (Download)
Why was it called the week’s second London data center outage?
The “second” referred to another Docklands incident reported on July 20, 2016, at a Telecity data center owned by Equinix. That was a different facility and operator from Telehouse North. The July 21 report linked the Telehouse event to a tripped breaker; it did not establish the cause of the earlier Telecity incident.
| Incident | Facility and operator | What the report established |
|---|---|---|
| July 21, 2016 | Telehouse North, operated by Telehouse | Telehouse attributed the outage to a tripped circuit breaker; BT phone and broadband customers were among those affected. |
| July 20, 2016 | Telecity data center, owned by Equinix | A separate Docklands outage was reported; the July 21 article did not establish its cause. |
These two reports describe specific events, not a general outage across London data centers or evidence of a broader reliability trend.
Quick Recap
Best Value
- 1500VA/900W Intelligent LCD Uninterruptible Power Supply (UPS): Uses simulated sine wave technology to provide battery backup power to safeguard workstations, networking devices, and home entertainment equipment
- 12 NEMA 5-15R OUTLETS: Six battery backup & surge protected outlets; six surge protected outlets; INPUT: NEMA 5-15P plug with 6-foot power cord; USB charge ports (1 Type-A, 1 Type-C) quickly charge mobile phones and tablets
- MULTIFUNCTION, COLOR LCD PANEL: Displays immediate, detailed information on battery and power conditions; Color display alerts users to potential issues before they can affect critical equipment and cause downtime
- AUTOMATIC VOLTAGE REGULATION (AVR): Corrects minor power fluctuations without switching to battery power; UL SAFETY CERTIFIED: Product has been tested in a UL certified lab and listed with UL as meeting or exceeding safety standards
- 3-YEAR WARRANTY – INCLUDING THE BATTERY; 500,000 Connected Equipment Guarantee; FREE PowerPanel Personal Software (Download)
Rank #4
- 700VA/370W Slim Profile Standby Uninterruptible Power Supply (UPS): Uses simulated sine wave output to provide battery backup power and to safeguard home office, home entertainment including computers, gaming consoles, and broadband routers
- 8 NEMA 5-15R OUTLETS: Five battery backup & surge protected outlets, Three surge protected outlets; two outlets are widely spaced to accommodate larger plugs; INPUT: NEMA 5-15P right angle, 45 degree offset plug with five foot power cord
- 2 USB CHARGING PORTS: Share 2.4 amps to charge and power tablets, smartphones, MP3 players, and other mobile devices; LED STATUS LIGHTS: indicates Power-On and Wiring Fault
- GREENPOWER UPS HIGH EFFICIENCY DESIGN: Reduces power consumption by utilizing a compact charger and power inverter to create an ultra-efficient backup power system for home and office use
- 3-YEAR WARRANTY – INCLUDING THE BATTERY; $100,000 Connected Equipment Guarantee; FREE PowerPanel Management Software (Download); UL SAFETY CERTIFIED: Product has been tested in a UL certified lab and listed with UL as meeting or exceeding safety standards
Rank #3
- 1500VA / 900W RELIABLE BACKUP POWER: The highest VA capacity available for home use; delivers short-term battery power to keep essential devices powered during blackouts, surges, and unexpected power interruptions
- TEN PROTECTED OUTLETS: Power your entire setup with 5 battery backup outlets for essential devices, and 5 surge-only outlets for peripherals. Plus built-in coaxial and Ethernet surge protection for added peace of mind
- AUTOMATIC VOLTAGE REGULATION (AVR): Corrects low voltage brownouts (88V+) and surges (+/-13%) without draining battery. Boosts or trims to stable 120V. Extends runtime for blackouts; Active PFC compatible for gaming PCs
- REPLACEABLE BATTERY & ENERGY STAR UPS: User-replaceable battery (APCRBC124, sold separately) for zero-downtime swaps. ENERGY STAR certified for 92%+ efficiency, cutting energy costs vs standard UPS units
- LCD DISPLAY PANEL: Features an intuitive LCD screen that displays real-time status information including battery charge level, estimated runtime, load capacity, and input voltage for easy monitoring of your power protection system
Rank #2
- 425VA/260W Standby Uninterruptible Power Supply (UPS): Uses simulated sine wave output to provide battery backup power and to safeguard home office, home entertainment including computers, gaming consoles, and broadband routers
- 8 NEMA 5-15R OUTLETS: Four battery backup & surge protected outlets; Four surge protected outlets; INPUT: NEMA 5-15P right angle, 45 degree offset plug with five foot power cord
- ADDITIONAL FEATURES: LED status light indicates Power-On and Wiring Fault, transformer-spaced outlets
- GREENPOWER UPS HIGH EFFICIENCY DESIGN: Reduces power consumption by utilizing a compact charger and power inverter to create an ultra-efficient backup power system for home and office use
- 3-YEAR WARRANTY – INCLUDING THE BATTERY; 75K USD Connected Equipment Guarantee; UL SAFETY CERTIFIED: Product has been tested in a UL certified lab and listed with UL as meeting or exceeding safety standards
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
