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The ONT Power Supply Unit (OPSU) is the power adapter that connects to a household electrical outlet and supplies electricity to Verizon’s Optical Network Terminal (ONT). The ONT converts signals from Verizon’s fiber network into signals home equipment can use. Keep the OPSU plugged in: Verizon says the ONT needs power for Fios services to work.

What the OPSU does

The OPSU is part of the ONT’s power arrangement, not a router, modem, or battery backup. It brings power from a nearby outlet to the ONT. Verizon’s business support page describes the OPSU indicator as green during normal operation; a dark indicator means power is not flowing from the outlet to the ONT. That indicates a power-path issue, but does not by itself prove the adapter has failed. Verizon characterizes the ONT’s power use as comparable to a couple of night-lights; this is a qualitative comparison, not a wattage specification. Verizon Fios internet support

Installation and the power light

Verizon says its technician installs the ONT and its power supply. The installation requires access to a three-prong electrical outlet close to the ONT. A separate Battery Backup Unit (BBU) is installed if ordered. Verizon Professional Technician Installation

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Verizon advises customers to leave the power supply plugged in and says its power indicator helps show whether electricity is present. If the light is dark, check that the outlet has power and that the supply is plugged in. The indicator alone does not identify which component, if any, needs service. Verizon ONT support

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Kircuit 12V 5A AC/DC Adapter Compatible with Verizon Fios CR1000A CE1000A CR1900A Home Network Modem Wireless Router 1A98-1250-02 DC12V 5.0A 12.0V 60W 12VDC 12 V 5 A Switching Power Supply Charger
  • Kircuit New Global 12V AC / DC Adapter Compatible with Verizon Fios CR1000A CE1000A CR1900A Home Network Modem Wireless Router 1A98-1250-02 DC12V 5A 60W 12.0V 5000mA 60.0W 12VDC 5.0A +12V 12 Volt 12 Volts 12.0VDC 12 V 5 A 12.0 VDC 5.0 A Switching Power Supply Cord Cable PS Battery Charger Mains PSUCompatible with: Verizon FIOS CR1900A 3 Port RouterCompatible with: Lucent Trans Model: 1A98-1250-02 1A981250-02 1A98125002 12.0V 5.0A 60.0W Switching Power Supply
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What happens during a power outage?

The OPSU itself is not outage backup. Verizon’s backup choices depend on the equipment installed, and its guidance describes battery backup as supporting Verizon voice service, including emergency 911 dialing, rather than keeping Fios internet or TV online. The stated durations below are Verizon’s figures for the specified configurations, not guarantees for every battery’s age or condition. Verizon battery-backup guidance

Equipment What Verizon says it supports Battery and stated backup
Battery Backup Unit (BBU) Basic Fios voice service, including emergency 911 dialing Up to eight hours with an active battery. Verizon specifies a 12 V, 7.2 Ah sealed lead-acid replacement battery. Verizon BBU support
PowerReserve Basic voice service, including 911; not Fios internet, TV, cordless phones, security systems, or assistive devices At least 24 hours with 12 fresh D-cell alkaline batteries in a compatible setup. Verizon PowerReserve support Verizon PowerReserve product information
Battery Storage Unit (BSU) Voice service only in a specialized Small Office/Home Office ONT setup serving customers with three or more voice lines Duration and battery details are not stated on the cited Verizon support page. Verizon BSU support

Choosing or replacing backup equipment

Confirm what ONT and power arrangement are installed before choosing backup equipment. Verizon says PowerReserve compatibility can be confirmed during installation, and its support guidance presents backup options as equipment-dependent. A backup unit is not a universal replacement for the OPSU.

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12V Charger for Verizon Internet Gateway Router WiFi ARC-XCI55AX LTE 5G NR
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If you already have a compatible BBU and need its battery, Verizon specifies a 12 V, 7.2 Ah sealed lead-acid battery and says replacements may be purchased from Verizon or a third party. Match the existing battery label, terminals, and dimensions; Verizon’s guidance does not establish that one battery fits every BBU. A search for “12V 7.2Ah sealed lead acid battery” is relevant only to a compatible BBU battery replacement—not to the ONT power supply.

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Verizon’s support material does not establish one OPSU model, output voltage or current, connector, or customer-replaceable part number for every installation. Do not choose a generic power adapter based on appearance alone. Check the installed ONT’s labels and requirements or ask Verizon to identify the correct supply.

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12V AC/DC Adapter Charger for Verizon Internet Gateway Router WiFi Box
  • Power Cord Compatibility: VIFOCUFY 48W Charger Power Cord Compatible with Verizon Internet Gateway Router WiFi Box ARC-XCI55AX LTE 5G NR Home Model: ELT ADH-42BW B ADH42BWB; for LUCENT TRANS 1A1051235 1A105-1235 DC12V 4.0A Charger Power Supply
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  • Compatible with Verizon Fios E3200 E 3200 Home Mesh WiFi 6 WiFi6 Range Extender FIOSE3200 2.0 Kit Wi-Fi Extender DC 12V 3.5A Power Supply
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Charger for Verizon Fios CR1000A CR1900A CE1000A 1A98-1250-02 Router UL
  • UL Listed : UL File E482416,12V Charger Power Cord Certified by UL; Input: 100V-240Volt, Output: 12V ; Cable : 7.5Ft/2.3M
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  • What in Package:1 x 12V Power Adapter Replacement

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