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Hosting.com is easier to evaluate from current published information; the available official Site5 pages do not establish a comparable hosting offer. Hosting.com lists shared hosting plans, migration, support, and other included features, while Site5’s pages document support resources and post-migration help. That gap does not prove Site5 has stopped operating or cannot accept new customers, but it means the evidence does not support naming a reliable overall winner.
What can be compared right now?
Hosting.com’s current official plans page describes managed shared hosting, cloud servers (VPS), and dedicated hardware. It lists three shared tiers with different site counts and storage. Site5’s official pages available for this comparison cover support and migration assistance, but do not provide current plan pricing, limits, or new-customer sign-up status. Without equivalent Site5 offer details, a price or value comparison would be misleading.
The plan and support details below are provider-published claims, not independent performance or service-quality tests. The official pages were accessed on October 7, 2026, and offers can change.
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Hosting.com’s published shared hosting plans
Hosting.com lists these site-count and storage differences across its shared tiers:
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| Hosting.com shared tier | Websites listed | NVMe storage listed |
|---|---|---|
| Entry tier | 5 | 15GB |
| Next tier | 10 | 50GB |
| Top tier | 50 | 100GB |
These are Hosting.com’s listed allowances; the available information does not establish equivalent current Site5 limits. Hosting.com also lists email, free SSL, daily backups, malware detection and removal, and free managed migration. The plans page advertises a 30-day money-back guarantee and 24/7/365 in-house support through live chat, email, and phone. It does not provide a basis here for comparing those terms or inclusions against a current Site5 plan.
Migration: what Hosting.com and Site5 document
Hosting.com
Hosting.com says it migrates websites, email, and domains for free. It describes backup-and-restore moves for cPanel accounts and manual handling for other platforms, with a preview before a migrated site goes live. The company says it aims for “zero downtime wherever possible”; that qualification matters, and the statement is a provider claim rather than a measured guarantee.
Site5
Site5 provides a migration support request page for issues after an account has been moved to a new server. That establishes a support route for post-migration problems, but it does not establish a current migration offer, its scope, or whether Site5 accepts new customers.
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Site5’s support page links to its knowledge base, Q&A, network status, uptime reports, and customer ticket system. Its terms state that Site5 does not offer phone support. Hosting.com advertises 24/7/365 in-house support via live chat, email, and phone.
Those published channels indicate ways to seek help; they do not show how quickly either provider responds or how well it resolves problems. No support-response or uptime testing is established here.
Does Hosting.com win over Site5?
Hosting.com has the clearer documented offer for a buyer comparing published plan details: its page specifies shared-tier site counts and storage and lists migration, security, backup, refund, and support features. Site5’s available official pages do not establish the current offer needed to make an equivalent comparison.
That is a documentation advantage, not proof that Hosting.com is better overall. A fair winner verdict would require confirming Site5’s current sign-up availability, prices, plan limits, included features, and renewal terms. Do not infer from the support pages alone that Site5 has ceased operating or is unavailable to new customers.
Should you switch from Site5 to Hosting.com?
Do not decide on the brand comparison alone. First confirm what your existing Site5 account includes and obtain Hosting.com’s current price and renewal terms for the plan that fits your sites. Then compare the practical details that affect your migration and ongoing costs:
- Availability and price: Confirm whether Site5 currently accepts new customers and what it would charge for a comparable plan. Compare both introductory and renewal pricing.
- Resources: Match the number of sites and storage you actually need against each provider’s stated limits.
- Included services: Check email, SSL, backups, and malware protection, including what each feature covers and how it is delivered.
- Migration: Ask whether your platform and email are included, how the move is handled, and what downtime to expect. Hosting.com’s “zero downtime” language is qualified by “wherever possible.”
- Support and refunds: Compare available channels and written refund terms. Listed channels are not a measure of response quality.
If you cannot verify a current Site5 offer, you can assess Hosting.com on its published terms, but you cannot conclude from these pages alone that switching is the better-value choice.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How much weight should you give Hosting.com’s customer figures?
Hosting.com’s page, accessed in 2026, displays “700,000+ customers” and “3,000,000+ websites hosted.” It does not state the underlying methodology or when those totals were measured, so treat them as company-displayed figures, not independently measured counts. The same page displays a 4.8-out-of-5 rating from 57,185 reviews; the review source and methodology are not established here, so the rating should not be treated as independently verified.
Quick Recap
Sources
- Hosting.com plans and features
- Hosting.com migration information
- Site5 support resources and terms
- Hosting.com customer and review figures
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
