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Windows Network reset can repair stubborn Wi-Fi and Ethernet problems, but it should usually be a last step—not the first fix you try. The feature removes installed network adapters and their settings, restarts Windows, and reinstalls the adapters with default configuration. It does not reinstall Windows or erase your personal files, but you may need to reconnect to Wi-Fi and reconfigure VPNs, virtual switches, static IP addresses, custom DNS, and local-network sharing afterward.
Before selecting Network reset: save your work, confirm the Wi-Fi password or have Ethernet available, record any custom network settings, and check with work or school IT if the computer is managed.
When should you use Network reset?
Use Network reset when Windows itself appears to have a persistent networking problem, especially after simpler repairs have failed. It can help when:
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- Windows shows Connected, no internet even though the router and service are working for other devices.
- The problem began after a Windows upgrade or major update.
- The computer reaches the internet but cannot access shared drives, printers, or other devices on the local network.
- An adapter repeatedly disappears or behaves abnormally while the hardware and driver are still visible to Windows.
- The Microsoft-supported network commands have not corrected the problem.
Microsoft describes Network reset as a last troubleshooting step. If every device connected to the same router is offline, do not begin by resetting Windows: the likely cause is the router, modem, service provider, cable, or an outage.
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First determine whether Windows is the problem
A reset only changes the computer. It cannot repair an ISP outage, a failed router, a damaged Ethernet cable, or a faulty network adapter. Use this quick separation test before making a disruptive change:
- Test another device on the same network. If a phone or another computer also cannot get online, restart the modem and router and check with the ISP.
- Check the Windows radio controls. Turn Wi-Fi off and on, make sure Airplane mode is off, and check for a physical Wi-Fi switch or function-key control on a laptop.
- Try another connection. If possible, test Ethernet instead of Wi-Fi, or a different Wi-Fi network such as a phone hotspot. This helps distinguish an adapter problem from a router or ISP problem.
- Forget and reconnect to Wi-Fi. Open Settings > Network & internet > Wi-Fi > Manage known networks, select the network, choose Forget, and connect again. You will need the Wi-Fi password.
- Restart the modem and router. Unplug them, wait as directed by the manufacturer or service provider, reconnect them, and wait for their connection lights to stabilize.
- Run Microsoft’s current diagnostic flow. Open the Get Help app and run the Network and Internet troubleshooter. Older Windows 11 instructions that point only to Settings > System > Troubleshoot > Other troubleshooters may not match newer releases because Microsoft is retiring or redirecting legacy MSDT troubleshooters; see Microsoft’s troubleshooter transition guidance.
- Repair the stack with commands. The command sequence below is less disruptive than a complete Network reset.
- Update or reinstall the adapter driver. If the adapter is absent from Device Manager, prioritize the driver and hardware path instead of assuming a reset will fix it.
If these steps do not help and the failure still appears to be local to Windows, proceed to Network reset.
What Network reset actually does
Network reset removes installed network adapters and their adapter settings, restarts the computer, and lets Windows reinstall the adapters with default settings. In practical terms, it rebuilds a large part of the Windows networking configuration rather than merely disconnecting and reconnecting Wi-Fi.
That can clear corrupted or conflicting configuration, including some problems that appear after upgrading Windows or that affect access to local shared resources. It is not a guaranteed repair: if the underlying cause is a driver, hardware, router, ISP, DNS provider, VPN policy, or captive portal, the reset may have no effect.
Changes to prepare for
- Wi-Fi profiles: plan to reconnect to Wi-Fi and re-enter the password. Microsoft’s primary description focuses on adapters and settings, while institutional support procedures warn that saved networks and passwords may be forgotten. Do not assume every saved profile will be preserved.
- VPN software: a third-party VPN client or its virtual adapter may need to be reinstalled or configured again.
- Hyper-V and virtual networking: Hyper-V virtual switches and other network-virtualization software may need to be recreated or reconfigured.
- Static IP and custom DNS: restoring adapter settings to defaults can remove the practical effect of manually assigned IP addresses, gateways, DNS servers, proxies, routes, or bindings. Record them first.
- Network profile: known connections may be changed to the Public profile. That is safer on an untrusted network but can stop normal discovery and file or printer sharing on a trusted home or office network.
- Restart: Windows will restart automatically. Microsoft does not promise a fixed five-minute timer, so do not interrupt the computer based on a timing assumption.
Network reset is not the same as Reset this PC. Network reset targets adapters and network configuration; Reset this PC is a separate Windows recovery option that can reinstall the operating system.
Before you reset: preparation checklist
Complete these steps while the computer is still usable:
- Save open work. Network reset restarts Windows without waiting for you to choose a convenient time.
- Confirm the Wi-Fi password. Keep it available, or connect the computer to the router with Ethernet if possible.
- Record the current configuration. Open Command Prompt, run the following command, and keep the resulting file private because it contains network information:
ipconfig /all > "%USERPROFILE% Desktop
etwork-before-reset.txt"
The command above is shown with the normal Desktop path; use this exact command in Command Prompt:
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etwork-before-reset.txt"
ipconfig /all displays the full TCP/IP configuration for the computer’s adapters, including addresses and related settings. If your browser or editor renders the path strangely, use this plain command instead:
ipconfig /all
Then copy or photograph the output. Record, in particular, the IPv4 address, subnet mask or prefix, default gateway, DNS servers, proxy settings, VPN details, and any special routes.
- Prepare a driver backup. Download the correct Wi-Fi or Ethernet driver from the PC manufacturer or adapter manufacturer onto a USB drive if there is any possibility that Windows will not reinstall it automatically. Microsoft specifically recommends having a driver available before removing an adapter.
- Prepare VPN and virtualization information. Record the VPN client name, approved installer or support link, sign-in method, certificates, and any Hyper-V or other virtual-switch configuration.
- Ask IT first on managed computers. Work and school devices may rely on certificates, endpoint security, device policies, split-tunnel rules, or organization-managed VPN profiles. Resetting without approval can leave the computer unable to reach company resources.
Note: The first code block above is intended to show the documented backup idea. In ordinary Command Prompt, the reliable command is ipconfig /all > "%USERPROFILE%Desktopnetwork-before-reset.txt". If the redirected file is not created, run ipconfig /all and save the displayed output manually.
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How to reset network settings in Windows 11
On current Windows 11 releases, use this path:
Settings > Network & internet > Advanced network settings > Network reset
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- Select Network & internet.
- Select Advanced network settings.
- Scroll to the additional or more-settings area and select Network reset.
- Review the warning, then select Reset now.
- Select Yes to confirm.
- Let Windows restart and complete the adapter reinstallation. Do not interrupt the restart.
- Sign in and reconnect to Wi-Fi, or reconnect the Ethernet cable.
- Reinstall or reconfigure VPN clients, Hyper-V switches, and other virtual-network software if they no longer work.
- Check the network profile and set it to Private only if the connection is trusted and you need local sharing.
Microsoft’s current wording is Reset now > Yes. A particular Windows build may arrange the page slightly differently or use a nearby label, but searching Settings for Network reset can locate the same control.
How to reset network settings in Windows 10
Windows 10 uses a different Settings path:
Settings > Network & Internet > Status > Network reset
- Open Settings.
- Select Network & Internet.
- Select Status in the left pane.
- Select Network reset.
- Select Reset now.
- Select Yes to confirm.
- Wait for Windows to restart and reinstall the network adapters.
- Reconnect to Wi-Fi or Ethernet, then restore any VPN, virtual-switch, static-IP, DNS, proxy, or sharing configuration that the reset changed.
Windows 10 support note: Windows 10 Home and Pro reached end of support on October 14, 2025. The procedure can still be useful on an existing installation, but unsupported systems should be upgraded or covered by an applicable support program. Windows 10 LTSC editions have different lifecycle dates; check the Microsoft lifecycle information for the edition involved.
Windows version and interface differences
Do not assume that every Windows 11 computer has the same build or identical labels. As of August 10, 2026, Microsoft’s release information lists Windows 11 25H2 as the main current release for existing devices, while Windows 11 26H1 is scoped to new devices rather than being an in-place feature update for existing 24H2 or 25H2 systems. Hardware vendors, servicing state, policy, and Windows edition can also affect what Settings displays. Use the paths above as the normal locations, then search Settings for Network reset if the wording differs. See Microsoft’s Windows 11 release information.
Microsoft-supported command-line repair before a full reset
If you want to repair the network stack without removing every adapter, use Microsoft’s standard sequence first. It resets Winsock and TCP/IP, renews a DHCP address, and clears the local DNS cache.
- Search for Command Prompt.
- Right-click it and choose Run as administrator.
- Approve the User Account Control prompt.
- Run these commands in order:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
- Restart the computer, even if the commands appear to complete successfully.
These commands and a full Network reset are not interchangeable. The command sequence is a narrower repair; Network reset removes and reinstalls the adapters themselves.
| Command | What it does | Important limitation |
|---|---|---|
netsh winsock reset |
Resets the Winsock catalog, which controls how Windows applications communicate through the network stack. | A restart is required to complete the reset. |
netsh int ip reset |
Resets TCP/IP configuration. Microsoft describes its effect as similar to removing and reinstalling TCP/IP. | Run it from an elevated Command Prompt and restart afterward. |
ipconfig /release |
Releases the current DHCP-assigned IPv4 address. | It is mainly relevant to adapters using automatic DHCP and may report a disconnected-media condition. |
ipconfig /renew |
Requests a new DHCP address from the network. | It can fail when the adapter is disconnected, the router’s DHCP service is unavailable, or the adapter uses a static address. |
ipconfig /flushdns |
Clears Windows’ local DNS resolver cache. | It will not repair a missing adapter, failed router, or upstream DNS outage. |
Microsoft also documents a diagnostic form of the TCP/IP command that writes a reset log:
netsh int ip reset C:
esetlog.txt
The consumer Wi-Fi and Ethernet guidance uses the simpler netsh int ip reset. Use the log-file form when you specifically need a record for troubleshooting; do not mix command variants without understanding where the log will be written.
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Restart only one network adapter
If only one adapter is stuck and the rest of Windows networking is normal, a targeted restart is less disruptive than a full Network reset. Open PowerShell as administrator and run:
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Get-NetAdapter
Restart-NetAdapter -Name "Wi-Fi"
Replace Wi-Fi with the exact adapter name displayed by Get-NetAdapter, such as Ethernet. The documented Microsoft cmdlet is Restart-NetAdapter: it disables and re-enables the selected adapter. Some third-party guides use Reset-NetAdapter, but do not treat that as the standard Microsoft-documented replacement for this operation.
Advanced cleanup: use netcfg /d cautiously
For severe adapter-binding or network-device problems, an experienced administrator may use:
netcfg /d
Microsoft documents /d as cleaning up all networking devices and requiring a reboot. This is broader and more invasive than restarting one adapter and should not be a beginner’s first-line fix. Have driver installers and configuration notes ready before using it, particularly on a computer with VPNs, Hyper-V, containers, virtual switches, or enterprise security software.
Check connectivity after the reset
Do not rely only on whether a browser opens. Test the connection in layers so you can identify what still fails.
- Open Command Prompt and display the active configuration:
ipconfig
Look for an IPv4 address, a default gateway, and DNS server information on the active adapter. An address beginning with 169.254 commonly indicates that Windows did not obtain a normal DHCP address, although the exact cause still needs investigation.
- Test the local router or gateway:
ping <default-gateway-address>
For example:
ping 192.168.1.1
- Test an external IP address:
ping 1.1.1.1
- Test DNS name resolution:
nslookup example.com
| Result | Likely direction |
|---|---|
| The gateway does not answer | Investigate Wi-Fi authentication, Ethernet cabling, the adapter, local IP configuration, or the router. A ping can be blocked, so treat this as a clue rather than absolute proof. |
| The gateway works but the external IP test fails | Investigate the router’s internet connection, ISP, firewall, routing, or VPN. |
The external IP responds but nslookup fails |
Investigate DNS configuration or the configured DNS server. |
nslookup works but one website does not |
Investigate the website, browser, proxy, filtering, or application-specific settings. |
ICMP may be blocked by a router, ISP, or destination, so a failed ping alone does not prove that the internet is down. Microsoft documents ping and nslookup as diagnostic tools rather than universal connectivity verdicts.
Restore a Private network profile for local sharing
If internet access returns but shared drives, printers, or network discovery no longer work, inspect the network profile. Network reset may set a known connection to Public.
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Public is the safer choice on hotel, café, airport, and other untrusted networks: Windows makes the PC less discoverable. On a trusted home or work network, Private permits normal discovery and local file or printer sharing.
- Open Settings > Network & internet.
- Select Wi-Fi or Ethernet.
- Select the active connection.
- Under Network profile type, choose Private only when you trust that network.
- Open Settings > Network & internet > Advanced network settings > Advanced sharing settings.
- Under the Private network section, verify that Network discovery and File and printer sharing are enabled if you need those features.
Do not set a public café or hotel connection to Private merely to make sharing work. Microsoft explains the difference between the profiles in its network settings guidance.
An advanced PowerShell alternative is:
Get-NetConnectionProfile
Set-NetConnectionProfile -InterfaceAlias "Wi-Fi" -NetworkCategory Private
Use the actual interface alias shown by Get-NetConnectionProfile. Set Private only for a trusted network. Windows manages the DomainAuthenticated category through the domain environment; it is not a category you manually force with this command.
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If Network reset did not fix the problem
Choose the branch that matches the remaining symptom instead of repeating the same reset.
The Wi-Fi or Ethernet adapter is missing after reboot
- Open Device Manager.
- Expand Network adapters.
- Look for the adapter, a disabled device, or a warning icon.
- If it is disabled, right-click it and choose Enable device.
- Install the manufacturer’s driver from the USB backup or another computer.
- Restart Windows and check Device Manager again.
Windows normally searches for and reinstalls the adapter driver after the reset, but automatic installation can fail. If the adapter does not appear at all, check hidden devices, BIOS or UEFI wireless settings, physical hardware switches, and the PC manufacturer’s support page. A failing adapter or missing driver is not normally repaired by Network reset.
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The adapter exists but Windows cannot obtain an IP address
Check the Ethernet cable or Wi-Fi association, router DHCP, and whether the adapter was supposed to use a static address. If the computer uses a static configuration, restore the recorded values under Settings > Network & internet > Wi-Fi or Ethernet > IP assignment > Edit. Choose Automatic (DHCP) for an ordinary home network, or restore the documented manual IP, gateway, and DNS values for a network that requires them.
Internet works by IP address but not by name
If ping 1.1.1.1 works but nslookup example.com fails, inspect DNS server settings, VPN DNS behavior, proxy settings, and the DNS service itself. Flushing the cache only removes locally cached answers; it does not repair an unavailable DNS server.
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Internet works, but shared drives or printers do not
Check that the connection is trusted and set to Private, then verify Network discovery and File and printer sharing under Advanced sharing settings. Also check the credentials and permissions used by the shared resource. A network reset can correct some local binding problems, but it does not grant access to a share that the server or account does not permit.
Only the VPN stopped working
Reconnect or reinstall the organization-approved VPN client and check its virtual adapter. Corporate users should contact IT rather than downloading an arbitrary VPN installer or changing split-tunnel and certificate settings. Microsoft specifically warns that VPN clients and virtual switches may need to be reinstalled or set up again after Network reset.
Only one application or website fails
Network reset is unlikely to be the right next step. Check the application’s proxy setting, browser extensions, firewall or security software, account permissions, and the service’s status. If other sites and applications work, the underlying Windows adapter may be healthy.
Every device on the network is offline
Return to the router and ISP path: check modem or router status lights, cables, service status, and whether the account has an outage or authentication problem. Resetting Windows will not restore an ISP connection.
If the Network reset option is missing
Settings may hide the option because of a Windows edition, policy, damaged Settings app, or a release-specific interface change. Try these alternatives in order:
- Search the Get Help app for the Network and Internet diagnostic flow.
- Run the elevated Command Prompt sequence shown earlier, then restart.
- Use
Get-NetAdapterandRestart-NetAdapterin elevated PowerShell for a single stuck adapter. - Use Device Manager to enable or reinstall the adapter and its driver.
- Reserve
netcfg /dfor advanced troubleshooting after preparing a driver and configuration backup. - Contact the PC manufacturer if the adapter is not listed in Device Manager or the hardware has a warning code.
Should you run the commands and Network reset together?
Usually, no. Use the least disruptive repair that matches the symptom:
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- One adapter is stuck: use
Restart-NetAdapter. - Winsock, TCP/IP, DHCP, or cached DNS appears to be the issue: use the five-command sequence and restart.
- Several network components remain broken, the issue began after an upgrade, or local sharing is still damaged: use full Network reset.
- All devices are offline: troubleshoot the router or ISP instead.
Running every reset command and then Network reset makes it harder to identify what fixed the problem and increases the amount of configuration you must restore.
Official references
- Microsoft Wi-Fi troubleshooting and Network reset procedure
- Microsoft Ethernet troubleshooting and network commands
- Microsoft network profiles, DHCP, IP, and DNS settings
- Microsoft documentation for
netsh winsock - Microsoft TCP/IP reset and reset-log documentation
- Microsoft documentation for
Restart-NetAdapter - Microsoft documentation for advanced
netcfgcleanup
Frequently Asked Questions
Does Network reset delete personal files?
No. Network reset is not Reset this PC and is not intended to remove documents, photos, applications, or other personal files. It changes network adapters and configuration, restarts Windows, and can require networking software and settings to be restored.
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Plan as though you will. Microsoft does not clearly promise that every saved Wi-Fi credential will remain, and support procedures warn that saved networks may be forgotten. Keep the password available before selecting Reset now.
Does Network reset remove VPN software?
It can leave third-party VPN clients, virtual adapters, or their configuration needing reinstallation or setup. Record the approved VPN installer, sign-in method, certificates, and settings first. Managed users should ask IT before resetting.
Will Network reset fix slow internet?
Only if slow performance is caused by a local Windows networking configuration problem. It will not fix an ISP speed problem, weak Wi-Fi signal, router congestion, a failing adapter, or a slow website. Test other devices and the gateway before resetting.
Does Network reset work for Ethernet as well as Wi-Fi?
Yes. It removes and reinstalls installed network adapters, so it can affect both Wi-Fi and Ethernet. Have the Ethernet driver available if Windows might not reinstall it automatically.
Why did my network become Public after the reset?
Microsoft notes that Network reset may change known connections to Public. Public is safer on untrusted networks but limits normal discovery and sharing. On a trusted home or work network, select the active connection under Settings > Network & internet and change Network profile type to Private.
What if the Network reset option is missing or Settings will not open?
Use Get Help’s Network and Internet diagnostic flow, run the elevated Winsock/TCP-IP/DHCP/DNS command sequence, restart one adapter with Restart-NetAdapter, or reinstall the driver through Device Manager. Use netcfg /d only as an advanced escalation.
Is Network reset available on Windows 10?
Yes. The path is Settings > Network & Internet > Status > Network reset > Reset now > Yes. However, Windows 10 Home and Pro support ended on October 14, 2025; LTSC editions and applicable support programs follow different lifecycle terms.
Should I run every network reset command and then use Network reset?
Usually not. Start with the targeted adapter restart or the Microsoft command sequence that matches the symptom. Use full Network reset only when broader Windows networking configuration remains broken, because it has additional consequences for adapters, profiles, VPNs, virtual switches, and custom settings.
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Bottom line: Network reset is a useful Windows 10/11 recovery tool for persistent, local networking corruption—but it is not a universal internet repair and should not be the first step. Test another device, check the router, try the targeted commands or adapter restart, and prepare passwords, drivers, VPN details, and custom IP/DNS settings before using Reset now. Afterward, reconnect, verify the adapter and IP configuration, test the gateway and DNS in layers, and restore a Private profile only on a trusted network.
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