Zyene Reviews review
A focused review inbox with requests, AI replies, and three-source synchronization.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zyene Reviews is a hosted reputation-management platform for salon and spa owners and other local businesses. It brings Google Business Profile, Facebook, and Yelp reviews into a unified inbox with filtering and alerts. Teams can request reviews by SMS, email, links, or QR codes, while salon-specific workflows include post-appointment requests and private follow-up for dissatisfied clients. The product is aimed at small teams that want a focused review operation rather than a broad customer-experience suite.
The published monthly plans are structured around team size and location needs. Starter costs $29.99 per month and includes up to five team members, one business location, three-source review synchronization, 500 email requests, 500 SMS requests, 1,500 AI-generated reply draft requests per month, and a developer API. Professional costs $59.99 per month, adds up to three locations, additional request allowances per location, priority customer support, and up to 15 team members. Enterprise supports unlimited locations and requests, managed API keys, integration support, embeddable and white-label widgets, a dedicated account manager, and custom integrations and SSO as agreed. A seven-day free trial is available.
Zyene Reviews fits teams whose main workflow centers on Google Business Profile, Facebook, and Yelp. Square integration, REST API access, inbound webhooks, CSV export, competitor tracking, analytics, and embeddable widgets extend its usefulness beyond a basic inbox. AI-generated reply drafts, automatic Google replies, sentiment analysis, and the Negative Feedback Shield give the platform practical response and escalation workflows. Its focus is narrower than products with broader verified platform coverage, so businesses that need more review sources or a wider ecosystem should consider an alternative. For a salon or small local-business team working across the three supported sources, Zyene Reviews offers a compact set of monitoring, request, and response tools.
Zyene Reviews pros and cons
- Where it wins
- Syncs reviews from Google Business Profile, Facebook, and Yelp
- Supports SMS, email, link, and QR-code review requests
- Adds AI replies, sentiment analysis, and private issue follow-up
- Where it doesn't
- Starter supports only one business location
- Review-source coverage is limited to three major platforms
- Enterprise pricing requires contacting sales
Zyene Reviews fact sheet, pricing and score →
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