Zoho POS review
A broad salon POS with loyalty tools on a free plan and paid capacity upgrades.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zoho POS is a cloud-based point-of-sale system for retailers, beauty and cosmetics businesses, and salons. It combines billing, invoice processing, inventory, purchasing, vendor management, customer profiles, transaction histories, online orders, reporting, offers, promotions, loyalty points, and salon session management. For salon operators, it is suited to businesses that want loyalty alongside daily checkout, customer records, stock control, and multi-location operations rather than a loyalty-only system.
Pricing is structured around a free plan and three paid tiers, with monthly and annual options. Free costs INR 0 per location per month and includes 1 register, 1 user, 50 POS transactions, 50 marketplace orders, 20 purchase orders and bills, and 1,500 API calls per day. Standard costs INR 649 per location per month when billed annually or INR 799 monthly, adding 3 users, unlimited POS transactions, 500 marketplace orders, 500 purchase orders and bills, and 2,500 API calls per day. Professional costs INR 1,299 annually or INR 1,599 monthly, with 3 registers, 10 users, 5,000 marketplace orders, 2,500 purchase orders and bills, and 5,000 API calls per day. Premium costs INR 2,099 annually or INR 2,499 monthly, with 5 registers, 15 users, 10,000 marketplace orders, 5,000 purchase orders and bills, and 7,500 API calls per day.
Its ecosystem is a practical fit for salons already using commerce, accounting, messaging, or payment services. Integrations include Zoho Commerce, Shopify, Zoho Books, Twilio, WhatsApp Business, Razorpay, Stripe, Paytm, PhonePe, Pine Labs, Worldline, Mswipe, Moneris, Everyware, and Worldpay. The free plan is compelling for small operations, while higher tiers expand registers, users, transaction capacity, APIs, promotions, automation, and loyalty capabilities. Choose Zoho POS when POS breadth matters as much as retention; choose a narrower loyalty product when loyalty workflows are the primary requirement.
Zoho POS pros and cons
- Where it wins
- Free plan includes POS, customer histories, loyalty points, and promotions
- Supports salon sessions, SMS and WhatsApp communication
- Runs across web, desktop, mobile, and API platforms
- Where it doesn't
- Free plan limits usage to 1 register, 1 user, and 50 POS transactions
- Loyalty is listed as an early-access feature on Premium
- Loyalty sits within a broader POS system rather than a specialist tool
Zoho POS fact sheet, pricing and score →
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