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Zendesk Guide pricing

#17 of 136 in Knowledge Base SoftwareCustomer Self-Service SoftwareWooCommerce Live Chat PluginsIT Knowledge Base Software+3 more

Zendesk Guide costs from $55/user/mo on its cheapest paid plan; 3 plans in all, as listed on zendesk.com — prices checked 20 Sep 2026.

7.6/10Editor score
Visit Zendesk Guide
Zendesk Guide7.6 Visit Zendesk Guide

Zendesk Guide pricing at a glance

Plans 14-day trial No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on zendesk.com

Zendesk Guide plans & pricing

PlanPriceKey limits
Suite Team$55/user/mo paid yearly
  • AI agents
  • Knowledge base
  • Action Builder
  • Omnichannel routing
  • Messaging and live chat
  • Telephony
Suite Professional$115/user/mo paid yearly
  • Suite Team features
  • Admin Copilot
  • App Builder
  • Writing Tools
  • Quick Reports
  • Skills-based routing
Suite Enterprise + CopilotNot checked yet
  • Intelligent Triage
  • Auto Assist
  • Generative AI for Voice
  • Approval workflows
  • Sandbox environment
  • Custom agent roles

Prices as published by the vendor on zendesk.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    14 days
  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    1,700+ integrations: Zendesk Marketplace apps and connectors, APIs, Zendesk Integration Services
  • Free plan
    No
  • Paid from
    $55/user/mo
  • Publishing audience
    Both

Our full Zendesk Guide verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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