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Zendesk Contact Center pricing

#10 of 120 in Call Center Software

Zendesk Contact Center costs from $33/user/mo on its cheapest paid plan; 2 plans in all, as listed on zendesk.com — prices checked 22 Sep 2026.

8.5/10Editor score
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Zendesk Contact Center8.5 Visit Zendesk

Zendesk Contact Center pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 22 Sep 2026.
See plans on zendesk.com

Zendesk Contact Center plans & pricing

PlanPriceKey limits
Contact Center$83/user/mo paid yearly; any Zendesk Suite plan is required
  • Unified Agent Workspace
  • Native inbound and outbound calling
  • Reporting dashboards
  • One Minutes Block included
Minutes Block$33/user/mo paid yearly; additional blocks can be purchased per user
  • 1,000 Contact Center Minutes

Prices as published by the vendor on zendesk.com, checked 22 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Mid-market, Enterprise
  • Integrations
    8 integrations: Amazon Connect, Shopify, Slack, Jira, Salesforce, Zoom Phone …
  • Free plan
    No
  • Paid from
    $33/user/mo
  • Outbound dialer
    Yes

Our full Zendesk Contact Center verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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