Zedmed review
A broad primary-care system combining records, claims, results, prescribing and telehealth.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zedmed brings practice management and electronic health records together for Australian medical practices, including general practices, specialists, nurse practitioners and allied health providers. Its primary-care workflow spans clinical records, encounter notes, patient histories, appointments, prescribing, claims, results management, patient communications and telehealth. Practices looking for one system to connect these day-to-day functions are its natural audience; those wanting a standalone free product are not, since the Doctor’s App is included with a Zedmed purchase rather than offered as a free plan.
The workflow breadth is a notable fit for practices handling both clinical and administrative tasks. Zedmed supports electronic prescribing through eRx and Medicare, DVA and Eclipse claims workflows, while a centralized inbox brings pathology and radiology results together. Built-in video consultations, patient messaging, SMS reminders and recalls, and a secure patient portal extend the workflow to remote care and patient communication. The Doctor’s App gives clinicians mobile access to appointments, results, histories and recalls. Secure messaging via HL7 and integrations including MIMS, HealthLink, Medical-Objects, Halo Connect, Tyro Health, Heidi AI, My Health Record and Medicare support connections across the listed ecosystem.
Zedmed is available in cloud and on-premise versions, with web, iOS and Android platforms. The published pricing model is a per-user subscription, but prospective customers need to contact sales for a quote, so the cost requires a sales conversation rather than a direct comparison from numeric rates. Phone, email and documentation are listed support channels; support is not listed as 24/7. Practices that value connected records, claims, results and telehealth in an Australian care context should consider Zedmed. Buyers who prioritize transparent published pricing or a free starting option should look elsewhere.
Zedmed pros and cons
- Where it wins
- Combines Medicare, DVA and Eclipse claims workflows with clinical records
- Centralizes pathology and radiology results alongside eRx prescribing
- Includes video telehealth, a patient portal and a clinician mobile app
- Where it doesn't
- Pricing requires a sales quote rather than showing numeric rates
- The Doctor’s App is tied to a Zedmed purchase, not a standalone product
- Practices seeking a free plan will need another option
Zedmed fact sheet, pricing and score →
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