Zaui review
Zaui combines bookings, channel distribution, and resource scheduling with a 6% fee on its free plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Zaui is a cloud-based reservation and operations platform for tour, activity, and transportation businesses, from solo operators to larger enterprises. It brings direct online bookings, reservations, inventory distribution, and schedule coordination into one system. Operators can assign guides, vehicles, and equipment, while guests can receive confirmations, reminders, and follow-ups. Its scope suits businesses that need more than a booking form, especially those coordinating resources and selling through reseller channels.
Distribution and day-to-day operations are closely connected. Zaui offers an online booking engine and website widgets, an OTA channel manager with inventory synchronization, and tools for scheduling resources. Its mobile app supports bookings, walk-up sales, and guest check-in. Dynamic pricing rules, passes, packages, gift cards, promo codes, and reporting extend the workflow beyond reservations. Named integrations include Viator, GetYourGuide, Google Things to Do, Stripe, Square, PayPal, and Authorize.Net, alongside a stated total of 90 integrations. This breadth is useful for operators managing multiple sales and payment channels, though businesses needing only a simple booking page may not need such an extensive operations suite.
According to the vendor's pricing page, the Free Plan costs $0 per month, includes core booking features, and charges a 6% service fee on consumer online bookings; booking fees can be passed to customers. The Enterprise Plan has custom, volume-based pricing and a flexible payment structure that can be as low as 1%, plus API and marketplace integrations. The fee structure makes Zaui accessible without a monthly subscription, but total cost depends on consumer online booking volume and the applicable plan. Operators seeking full booking and resource coordination with a low entry cost should consider it; those prioritizing predictable costs at high online volume should compare the enterprise terms with alternatives.
Zaui pros and cons
- Where it wins
- Combines online bookings with OTA inventory synchronization.
- Schedules guides, vehicles, and equipment alongside reservations.
- Supports mobile sales and guest check-in.
- Where it doesn't
- The Free Plan charges a 6% service fee on consumer online bookings.
- Enterprise pricing is custom and based on volume.
- Booking costs depend on plan and online booking volume.
Zaui fact sheet, pricing and score →
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