Your Dispatch Partner review
A configurable dispatch platform for UK service teams, with broad operational coverage.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Your Dispatch Partner is configurable dispatch and job management software for service businesses, including fire and security companies. It brings reactive call-outs, planned maintenance, inspections, repeat appointments, engineer allocation, customer and site history, quotations, invoices, payment follow-up, compliance records, evidence and reporting into one platform. Office teams can manage scheduling, availability and permissions, while field staff receive a mobile-friendly workspace with assigned jobs and relevant site information. It is best suited to UK teams that need structured dispatch administration across office and field operations.
Pricing is arranged around one full-featured platform rather than feature-limited tiers. The monthly plan costs £349 per month and includes unlimited jobs and bookings, five operations/admin users, 10 field/mobile users and support. The annual plan costs £3,769 per year and includes the same platform features and user allowances, with a 10% saving compared with monthly payment. Additional operations users cost £20 per user per month, while additional field/mobile users cost £8 per user per month. Setup is separate: Essentials costs £295, Enhanced costs £595 and Advanced costs £895, with increasing levels of workflow configuration, permissions, onboarding, training and rollout support.
Operational breadth is the main reason to consider the product. Teams can create reactive jobs, schedule recurring maintenance and inspections, assign engineers based on availability, maintain customer and site history, issue branded quotations and invoices, track payments and follow up outstanding amounts. Training records, certificates and renewals support compliance administration, while job evidence, audit trails, start-shift briefings and reporting add management visibility. The mobile workspace supports field delivery, though its role-based scope may suit focused field workflows more than broad office administration. Teams wanting a wide set of integrations or a lower starting cost should consider alternatives; teams prioritising dispatch, maintenance and operational control in one paid platform should look closely at it.
Your Dispatch Partner pros and cons
- Where it wins
- Covers reactive jobs, planned maintenance and repeat inspections
- Combines dispatch, site history, invoices and audit trails
- Includes mobile-friendly field work and operational reporting
- Where it doesn't
- Plans start at £349 per month
- Setup and onboarding are charged separately
- No integrations are listed for broader ecosystem connectivity
Your Dispatch Partner fact sheet, pricing and score →
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