Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

Ybug review

Freemium#9 of 31 in Web Annotation ToolsCustomer Feedback Software

A capable feedback capture tool with rich context, integrations, APIs, and a free plan.

8.4/10Editor score
Ybug8.4 Visit Ybug

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Ybug is a web-based feedback and bug-reporting tool for agencies, developers, startups, testers, freelancers, and project teams. Its embeddable widget lets people submit annotated screenshots, comments, suggestions, and custom form responses from websites or web apps. Reports can include browser, operating-system, viewport, URL, screen-size, JavaScript console, network, and custom user context, giving product and development teams more detail than a basic screenshot form. Browser extensions, dashboard replies, status notifications, and NPS fields support feedback collection and follow-up across web projects.

The published plans show a useful progression. The Free plan costs €0 per month with monthly billing and includes unlimited feedback, unlimited reporters, basic email notifications, and basic support. Basic costs €10 per month with annual billing or €13 per month with monthly billing, adding unlimited screenshots, browser extensions, and 25+ integrations. Startup costs €23 per month annually or €29 per month monthly, adding video recording, feedback replies, and REST-style workflow integrations. Company costs €47 per month annually or €59 per month monthly, adding priority support, a REST API, and custom branding. A 10-day free trial is also available.

Ybug fits teams that want structured, technically detailed feedback routed into tools such as Jira, GitHub, Linear, Asana, ClickUp, Freshdesk, Microsoft Teams, and Google Sheets. Its JavaScript API, events, webhooks, and REST API support custom workflows, while sensitive-data anonymization helps control what is submitted. The product’s focus is feedback capture and bug reporting rather than roadmap planning; teams that need video recording, replies, deeper workflow control, or branding should compare the paid tiers carefully. Choose Ybug when annotated evidence and integration flexibility matter. A simpler form tool may suit teams that do not need browser, console, network, or API context.

Ybug pros and cons

  • Where it wins
    • Captures annotated screenshots with browser and console context
    • Supports APIs, webhooks, custom forms, and sensitive-data anonymization
    • Connects with 25+ integrations on paid plans
  • Where it doesn't
    • Video recording starts with the Startup plan
    • REST API and custom branding require the Company plan
    • A public roadmap is advertised as coming soon

Ybug fact sheet, pricing and score →

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update