workro desk Purchase Approvals review
A practical purchase-approval module for small teams that need a free starting plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
workro desk Purchase Approvals is a purchase-request module within a broader helpdesk and asset-management platform for Indian SMEs. It lets teams record items, vendors, and costs; route requests to an Owner for approval or rejection; track budget visibility; convert approved requests into purchases; and connect goods receipt notes with inventory and assets. The fit is strongest for small teams that want a straightforward approval record without paying at the outset, especially where purchasing sits alongside ticketing, inventory, maintenance, vendors, and AMC management.
Pricing is structured around a free entry point and paid annual workspaces. The Free plan costs INR 0 forever and includes one admin, unlimited tickets with SLA timers, up to 10 assets, and community support. Starter costs INR 7,999 per workspace per year and adds unlimited admins, every feature included, purchase approvals, and email support. Pro costs INR 19,999 per workspace per year and adds SAP Business One integration plus priority email and chat support. Business adds unlimited assets, SSO with SAML and OIDC, on-premise or VPC deployment, and API access. The purchase workflow itself covers request creation, approval history, budget visibility, conversion, goods receipts, and audit trails.
Platform fit is a notable part of the proposition. Teams can work through the web platform, use API access on the Business plan, or choose self-hosted deployment, while CSV import and export supports data movement and email-to-ticket extends the wider helpdesk environment. SAP Business One is available on Pro. The trade-off is that the listed integration set does not include live accounting connectors, while the approval model is centered on an Owner decision rather than deeper workflow design. Choose workro desk for accessible purchasing controls tied to service and asset operations; choose an alternative when accounting integration or more elaborate approval routing is central.
workro desk Purchase Approvals pros and cons
- Where it wins
- Free plan includes requests, approvals, audit trails, and reporting
- Converts approved requests into purchases and links receipts to assets
- Offers web, API, and self-hosted deployment options
- Where it doesn't
- Free plan supports one admin and up to 10 assets
- Approval routing centers on Owner approval or rejection
- Accounting connectors are roadmap items rather than live integrations
workro desk Purchase Approvals fact sheet, pricing and score →
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