Workiz review
A broad field-service platform for scheduling, sales, payments, and operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Workiz is field service management software for home service businesses, including HVAC, plumbing, electrical, locksmith, appliance repair, and garage-door companies. It brings scheduling and dispatching, estimates, invoicing, customer management, route planning, communications, online payments, automations, service plans, inventory, and technician mobile access into one platform. It is suited to service businesses that need both operational scheduling and sales tools, rather than a narrow dispatch-only system.
The published plans show three tiers. Standard includes scheduling, invoices, jobs and estimates, online payments, service areas, built-in reports, client management, and QuickBooks integration. Pro adds performance pay, Genius Leads, Genius Scheduling, and custom reports. Ultimate adds service plans, inventory management, sales proposals, checklists, and an open API. Workiz offers a seven-day trial, while paid pricing uses a contact-sales model. Businesses comparing plans should therefore focus on which operational capabilities they need, especially inventory, service plans, proposals, and API access.
Its platform and ecosystem coverage are a meaningful fit for growing service operations. Workiz supports web, iOS, Android, and API access, with features for route planning, recurring jobs, customer portals, technician workflows, online payment collection, and AI-powered communication and scheduling tools. Integrations include QuickBooks Online, Google Calendar, Zapier, CompanyCam, Reserve with Google, Yelp, Thumbtack, Angi Leads, Linxup, Sunbit, Wisetack, Dispatch.me, and NiceJob. Choose Workiz if your business needs scheduling alongside estimates, payments, customer communication, and business integrations. Consider an alternative if self-serve pricing, a free plan, or inventory and API access at a lower tier is a priority.
Workiz pros and cons
- Where it wins
- Combines scheduling, routing, estimates, invoices, and payments
- Supports recurring jobs, customer portals, automations, and inventory
- Offers web, iOS, Android, API access, and many integrations
- Where it doesn't
- Paid pricing requires contacting sales
- Inventory management starts with the Ultimate plan
- Open API access is limited to the Ultimate plan
Workiz fact sheet, pricing and score →
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