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WA-Salon review

#2 of 37 in Salon App Builder Software

A broad salon operating system for multi-branch teams that center booking on WhatsApp.

9.1/10Editor score
WA-Salon9.1 Visit WA-Salon

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

WA-Salon is salon management software from NextGen Automation Technologies for Indian salons that want booking, operations, customer engagement, and retail management in one system. It supports customer bookings through WhatsApp, branded iOS and Android apps, an online booking website on the salon’s own domain, or the salon counter. The product is particularly suited to multi-branch businesses because it includes branch calendars, staff schedules, permissions, commissions, reports, and customer records across appointments and transactions.

The published plans show two paid options. The Monthly plan costs ₹2,000 per month and includes all nine tools, setup and training, support, and cancellation at any time; it also has a ₹2,000 one-time setup fee. The Yearly plan costs ₹15,000 per year, includes the same nine tools, setup and training, and support, and has no setup fee. It also includes free publication of the branded app. Annual billing works out to INR 1,250 per month equivalent. Prices exclude applicable taxes. Neither plan is positioned as a free starting tier, so the product fits salons ready to budget for an ongoing system and vendor-assisted implementation.

WA-Salon’s strongest differentiator is the way WhatsApp booking sits alongside a wider salon operating layer. Its tools cover appointment reminders, marketing campaigns, customer segmentation, loyalty points, coupons, offers, memberships, prepaid packages, retail inventory, and POS billing with cash, card, UPI, and Razorpay payments. Integrations include WhatsApp Business, Razorpay, UPI, Google Analytics, Google Tag Manager, and Meta Pixel. Choose it if your salon needs branded apps and a connected back office across branches. A smaller salon focused only on basic scheduling may prefer a narrower tool with less operational scope.

WA-Salon pros and cons

  • Where it wins
    • WhatsApp AI booking with live availability, rescheduling, and cancellations
    • Branded customer and staff apps plus an own-domain booking website
    • POS, GST billing, memberships, loyalty, inventory, and multi-branch calendars
  • Where it doesn't
    • No free plan for salons wanting to start without a subscription
    • The monthly plan adds a ₹2,000 one-time setup fee
    • Its broad feature set may exceed the needs of single-location salons

WA-Salon fact sheet, pricing and score →

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