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ViralDashboard review

Freemium#4 of 35 in Social Media Analytics SoftwareSocial Customer Service Software

A broad analytics and workflow suite for agencies managing multiple social networks.

9.1/10Editor score
ViralDashboard9.1 Visit ViralDashboard

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

ViralDashboard combines cross-platform social media analytics with publishing, scheduling, engagement management, reporting, and workflow tools. It is aimed at creators, brands, marketing teams, and agencies that need account-level and post-level performance metrics across multiple networks. The platform includes historical follower-growth and engagement trends, competitor benchmarking, campaign and hashtag analytics, a unified inbox, approval workflows, and AI-generated insights. Its web and API access support a broad integration set including Facebook, Instagram, X/Twitter, LinkedIn, TikTok, YouTube, Pinterest, Google Business Profile, Threads, Bluesky, Reddit, Telegram, Mastodon, WordPress, and Tumblr.

The published plans scale by social profiles, brands, users, scheduled posts, analytics depth, automation, and AI credits. Free includes 3 social profiles, 1 brand, 30 scheduled posts per month, a basic analytics dashboard, and 100 AI credits per month. Starter adds 10 profiles, 3 brands, 2 users, 150 scheduled posts, full analytics and reporting, and a unified inbox. Growth adds 25 profiles, 10 brands, 5 users, custom reports, approval workflows, automation, and 5,000 AI credits. Agency costs $149 per month and adds 50 profiles, 25 brands, 15 users, PDF client reporting, REST API access, webhooks, and 15,000 AI credits. White-Label costs $249 per month and adds 100 profiles, 50 brands, unlimited users, custom-domain branding, SSL, and sub-account billing.

Its strongest fit is an agency or multi-brand team that values network breadth, centralized reporting, and client-facing workflows. The Enterprise plan extends the package with unlimited everything, SSO/SAML authentication, custom integrations, dedicated infrastructure, and 24/7 dedicated support. Smaller teams may find the Free plan restrictive if they need more profiles, brands, or advanced reporting, while organizations that require white-labeling, API connectivity, or extensive automation must move to higher tiers. Teams seeking only basic publishing or lightweight analytics may not need the platform’s broader reporting and workflow scope.

ViralDashboard pros and cons

  • Where it wins
    • Analytics, benchmarking, campaign, and hashtag reporting across networks
    • PDF reports, scheduled delivery, AI insights, and narrative summaries
    • Agency workflows include API access, webhooks, and client reporting
  • Where it doesn't
    • Free is limited to 3 profiles, 1 brand, and basic analytics
    • Agency and White-Label are the only plans with published prices
    • Advanced workflows, white-labeling, and dedicated support require higher tiers

ViralDashboard fact sheet, pricing and score →

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