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Viotalk

#26 of 30 in Customer Service Voicebots

Viotalk: Flexible voice infrastructure with no-code agents, connected tools, and usage-based pricing. Ranked #26 of 30 in Customer Service Voicebots by our editors (5.9/10); pricing: Paid; best for builders wanting flexible low-cost voice infrastructure.

5.9/10Editor score
Viotalk5.9 Visit Viotalk

At a glance

  • Editor score
    5.9 / 10
  • Pricing
    Paid
  • Best for
    Builders wanting flexible low-cost voice infrastructure
  • Free plan
    No
  • Paid from
    $2/device/mo
  • Human handoff
    Yes
  • Facts checked
    20 Sep 2026
Viotalk screenshot
  • Where it wins

    • No-code agents with knowledge bases and MCP-connected business tools
    • Human handoff, team assignment, analytics, and resolution tracking
    • Voice, SMS, WhatsApp workflows plus APIs and number provisioning
  • Where it doesn't

    • No free plan or included phone number
    • AI voice pricing adds a 20–30% platform margin to model cost
    • Mobile apps cost $10 per month each for Android and iOS

Our verdict on Viotalk

Viotalk is a communication platform for businesses that want AI voice agents for customer support, lead qualification, appointment booking, and after-hours call handling. Agents run on Viotalk phone numbers and can draw from apps, websites, files, Notion, and other connected sources. Human handoff, team assignment, analytics, call recording, CRM tools, APIs, and a team-management dashboard make it suited to builders who need automation alongside escalation paths.

Pricing is usage-based rather than organized around conventional AI voicebot subscription tiers. Local number rental costs $2 per number per month, with a $2 one-time setup fee per local number. Inbound voice is $0.008 per minute and includes call recording with three-month retention; outbound voice is $0.012 per minute. SMS and AI Voice Services are listed as capabilities, while AI voice usage is priced as the underlying model cost plus a 20–30% platform margin. Optional Android and iOS apps cost $10 per month each.

Viotalk’s ecosystem is broad for a voice-focused tool: it supports web, iOS, Android, and API access, with MCP, CRM, calendar, order lookup, and Notion integrations. Its standout value is the combination of no-code agent building, connected knowledge, function calling, analytics, phone routing, and human escalation in one workflow. Buyers should choose it when flexible infrastructure and low published voice rates matter more than a fixed subscription package. It is less suitable for teams seeking a free entry plan, bundled phone numbers, or highly predictable AI costs based on a fixed monthly allowance.

Your product? Our editors can test Viotalk in depth and publish a review, labelled as paid · from $149/mo →

Viotalk pricing

Plans Paid No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on viotalk.com

All 9 Viotalk plans and prices →

Viotalk fact sheet

Free planNo
Paid from$2/device/mo
Monthly call minutesNot verified
Human handoffYes
Knowledge sourcesApps, websites, files, Notion, and connected sources
Supported languagesNot verified
Phone number includedNo
Helpdesk integrationsNot verified
DeploymentCloud, Mobile
PlatformsWeb, iOS, Android
Compliance & securitySOC 2, GDPR
SupportEmail, Live chat, Tickets, Community, Docs
Built forSmall business, Mid-market, Enterprise (editorial estimate)
Integrations5 integrations: MCP, CRM tools, Calendar tools, Order lookup tools, Notion
PricingPaid (source)
Websiteviotalk.com
Facts checked20 Sep 2026

Viotalk integrations

Viotalk lists 5 integrations on its own site.

  • MCP
  • CRM tools
  • Calendar tools
  • Order lookup tools
  • Notion

Alternatives to Viotalk

See all Viotalk alternatives →

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Featured on iTechGuides

Featured on iTechGuides — Viotalk 5.9/10

Viotalk is listed in our Customer Service Voicebots directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/viotalk/"><img src="https://www.itechguides.com/best/badge/viotalk.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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