Vetted Intake review
A managed AI intake desk with qualification, routing, booking, and legal-system delivery.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Vetted Intake is a done-for-you AI intake desk for personal-injury law firms. It answers calls 24/7 on a branded number, follows firm-approved screening questions, captures incident and case details, qualifies prospective matters, routes priority calls, and books consultations. The service supports attorney review and does not provide legal advice. It is available through web and API access, with optional texting, website chat, email answering, engagement-letter drafting, and database reactivation scoped as add-ons.
Pricing combines a one-time build fee with a monthly retainer. Launch is listed at $5,000 for a single office, personal-injury intake and qualification, booking, one-way texting, one case-management sync, English support, and 600 talk-minutes per month. Its monthly plan is $250, including hosting, telephony, tuning, and the same 600 talk-minutes. Firm is $500 per month and adds multi-practice-area routing, English and Spanish, warm transfers to an on-call attorney, retainer e-signature, analytics, and 1,200 talk-minutes. Multi-location is $20,000 to build or $750 per month, adding multiple numbers and locations, custom integrations, priority tuning, quarterly intake review, and 2,400 talk-minutes.
The strongest fit is a personal-injury practice that wants managed qualification and delivery into an established legal workflow. Integrations include Clio, MyCase, Filevine, Lawmatics, CASEpeer, SmartAdvocate, Litify, Neos, PracticePanther, Rocket Matter, Cal.com, Calendly, Google Sheets, and Airtable. Conflict-check and incident-date workflows, case-management delivery, CRM logging, and e-signature support extend intake beyond call answering. Firms should account for the paid-only model, build fees, and firm-specific scope. Smaller teams seeking a simple self-serve intake tool, or practices outside personal injury, may prefer a narrower alternative.
Vetted Intake pros and cons
- Where it wins
- 24/7 branded AI call answering with PI qualification
- Warm transfers, booking, conflict workflows, and SMS follow-up
- Integrates with major legal case-management platforms
- Where it doesn't
- No free plan; monthly pricing starts at $250
- Build fees add $5,000 for Launch or $20,000 for Multi-location
- Capabilities and integrations are scoped per firm
Vetted Intake fact sheet, pricing and score →
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