Vendasta Reputation AI review
A white-label reputation toolkit for agencies managing reviews, NPS, and multiple locations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Vendasta Reputation AI is reputation management software for small businesses, agencies, media companies, and multi-location brands. It monitors reviews across numerous sources, including Google, Facebook, Yelp, TripAdvisor, Trustpilot, Zillow, and many others. Agencies can collect feedback through automated email and SMS requests, respond on supported platforms, gather NPS feedback, and present review content through widgets and social sharing tools. White-labeling and centralized management make the product especially relevant for teams serving multiple clients or business locations.
The published plans show a paid platform structure with monthly minimums of wholesale product and service spend. Starter costs $99 per month and includes one team member seat, 10 Snapshot Reports per month, and co-branding with Vendasta. Professional costs $499 per month, adds five seats, 25 Snapshot Reports per month, better wholesale pricing, and a white-label client portal. Premium costs $999 per month, with 10 seats, 50 Snapshot Reports per month, even better wholesale pricing, and a multi-location client portal. Custom Enterprise adds custom volume pricing, priority support, and invoiced billing. These tiers make the product more suitable for agencies that can resell Vendasta products and services than for a single business seeking a standalone review tool.
Its feature depth is concentrated in reputation workflows: automated responses on Google and Facebook, AI-suggested responses for additional sources, AI chat for review and NPS insights, monitoring alerts, and review request automation. The listed integrations are QuickBooks Online, PetExec, and Jobber, while the product is available on the web. Choose Vendasta Reputation AI when white-label delivery, client portals, multi-location oversight, and a broad review-source footprint matter. A smaller business with a narrow review-monitoring need may prefer a lower-cost product with a simpler plan structure.
Vendasta Reputation AI pros and cons
- Where it wins
- Automates review requests through email and SMS
- Combines monitoring, responses, NPS, widgets, and social sharing
- Supports white-label and multi-location client management
- Where it doesn't
- Starts at $99 per month with no free plan
- Listed integrations are QuickBooks Online, PetExec, and Jobber
- Some automated responses are limited to Google and Facebook
Vendasta Reputation AI fact sheet, pricing and score →
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