Velox Legal review
A focused intake system for firms that need multichannel triage and booking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Velox Legal is an AI-powered intake platform for law firms that want to manage prospective-client conversations across voice, SMS, and website chat. It asks qualifying questions, routes inquiries through practice-area triage trees, scores leads, and supports consultation booking. The product is suited to solo practitioners, growing firms, and larger firms that want intake workflows in one web-based system rather than separate tools for messaging, qualification, and scheduling.
Its plan structure maps features to firm size. Solo Starter costs $199 per month and includes unlimited Chat/SMS Intake, one practice-area triage tree, calendar integration, a lead management dashboard, and email support. Growth Partner costs $399 per month and adds Voice AI voice-to-text triage, three practice-area trees, automated SMS follow-up, Clio and Lawmatics CRM integration, and lead scoring and prioritization. Firm Elite costs $799 per month and adds unlimited practice-area trees, custom triage logic, white-glove onboarding, a dedicated success manager, and custom webhook integrations. A 14-day free trial is available, with no free plan.
The strongest fit is for firms that need multichannel intake with clear qualification and follow-up steps. Calendar connections support Google Calendar and Outlook, while CRM connectivity covers Clio and Lawmatics; webhook support is reserved for Firm Elite. The tier boundaries are important: voice intake, CRM integration, and lead scoring require Growth Partner, while custom logic and broader integration work require Firm Elite. Firms needing only basic chat and SMS can start with Solo Starter, but firms seeking a wider ecosystem or advanced customization should evaluate whether the available integrations and plan costs match their workflow.
Velox Legal pros and cons
- Where it wins
- Handles voice, SMS, and website chat intake
- Combines triage trees with lead scoring and routing
- Books consultations through Google Calendar and Outlook
- Where it doesn't
- No free plan; paid plans start at $199 per month
- Solo Starter includes only one practice-area triage tree
- Web platform with a focused set of CRM integrations
Velox Legal fact sheet, pricing and score →
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