Upper review
A flexible route and dispatch platform for teams managing changing multi-stop operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Upper is route optimization and dispatch software for businesses coordinating multi-stop work across drivers, vehicles, or crews. It supports delivery, logistics, waste, courier, catering, and field-service operations, with tools for sequencing routes, dispatching through iOS and Android apps, tracking progress, updating customers, and documenting completion. Teams can import addresses through Excel or CSV files, manage recurring routes, and make mid-route changes through reoptimization. It is a fit for operations that need more than a one-time route planner, particularly when schedules change during the day or several drivers must be coordinated.
Pricing is structured across four tiers. Starter costs $40 per user per month and includes route optimization, mobile apps, spreadsheet import, route history, basic reports, and email support. Professional costs $48 per user per month and adds live GPS tracking, proof of delivery, customer notifications, time windows, recurring routes, and territory management. Optimize costs $71 per user per month and adds AI driver assignment, time, distance, and workload optimization, live chat, vehicle loading instructions, driver-hours tracking, and avoidance zones. Enterprise adds API and webhooks, custom integrations, a dedicated success manager, custom onboarding, and SLAs. A seven-day free trial is available, but there is no free plan.
The product’s main strength is breadth across planning and execution: route sequencing, driver dispatch, live changes, delivery evidence, notifications, and operational constraints are covered in one system. Its ecosystem includes Shopify, WooCommerce, Microsoft Excel, Google Sheets, Zapier, API, and webhooks, while web, iOS, Android, and API access support different operating environments. Upper makes the most sense for teams willing to pay per user for ongoing route coordination and advanced controls. Smaller teams needing only basic planning may find the paid entry tier more than they need, while organizations requiring integrations should expect to choose Enterprise for API and webhook access.
Upper pros and cons
- Where it wins
- Supports multi-stop optimization, reoptimization, and recurring routes
- Mobile driver apps support dispatch, tracking, and proof of delivery
- Enterprise includes API, webhooks, custom integrations, and SLAs
- Where it doesn't
- No free plan; paid plans start at $40 per user per month
- Live tracking, time windows, and recurring routes start on Professional
- API and webhook access is limited to the Enterprise plan
Upper fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update