UNOVOX review

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

UNOVOX is a hosted whistleblowing and case management platform from MAINSYSTEMS, LDA. It is designed for professional, institutional and public-sector organisations managing public or internal reports. A configurable reporting channel accepts anonymous or identified submissions, while a restricted workspace supports triage, ownership, communication, documentation and follow-up. Teams can classify cases by category, channel, department, status and priority, making the product suitable for organisations that need a defined process from intake through resolution.

The Standard plan costs €75 per month when billed annually. It includes a customisable public reporting channel, anonymous or identified reporting, case activity history, statistics and operational indicators, periodic reports and case dossiers. The workflow covers assignments, deadline monitoring, messages, tasks, attachments, reminders and related cases. Follow-up codes allow communication without account creation, which is useful when reporters need to remain anonymous. The platform also provides operational analytics for case volume, status, trends and resolution time, alongside activity history and audit records.

UNOVOX’s strongest focus is controlled case administration around reporting workflows. Organisations can create categories and additional questions, define ownership and assignment rules, and share cases externally with filtering, monitoring and revocation controls. The Tailored Solution adds multiple entities and reporting channels, tailored configuration and implementation, defined support terms and public procurement support. This makes it a practical fit for organisations that prioritise reporting governance and documented case handling. It is less suitable for teams seeking a mobile application or a broader multi-platform deployment, and the tailored tier is the clearer choice when one Standard configuration is not enough.

UNOVOX pros and cons

• Where it wins
  • Anonymous or identified reporting with follow-up codes
  • Assignments, deadlines, tasks, reminders and related cases
  • Analytics, audit history, reports and controlled external sharing
• Where it doesn't
  • Web-only deployment limits access options
  • No free plan is available
  • Broader configurations require a tailored commercial solution

UNOVOX fact sheet, pricing and score →

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Last updated 7 Oct 2026 · How we research and update