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UK Postbox review

Freemium#2 of 27 in Virtual Mailbox Software

A UK-focused virtual mailbox with a free Dorset address and paid London options.

9.0/10Editor score
UK Postbox9.0 Visit UK Postbox

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

UK Postbox is a digital mail-management service for individuals, businesses and organisations that need UK correspondence handled online. It provides virtual personal and business addresses, envelope and page scanning, physical forwarding, parcel receiving, storage, recycling, shredding and online letter sending. Addresses are available in Dorset and London, with support for registered-office and directors’ service use, international forwarding and parcel handling. Founded in 2008, the service runs on the web and through iOS and Android apps.

Its pricing spans a free Dorset PO Box, a £5-per-month London PO Box, and street-address plans at £10 for Poole Dorset, £15 for London North, £17.50 for London Central, £20 for London South and £35 for London Westminster. These paid tiers primarily add different address locations, while the service’s mail workflows cover scanning, forwarding, parcel consolidation and online management. Physical mail and parcels can be stored free for 30 days, after which storage-related choices can be managed through the service.

UK Postbox fits users who value location choice, mobile access and support for both letters and parcels. Web, iOS and Android access, plus email, chat and phone support, suit solo operators through enterprise teams; GDPR and two-factor authentication are listed safeguards. The main trade-off is geographic focus: address options are confined to Dorset and London, and London street addresses become substantially more expensive at higher tiers. Buyers seeking a UK address with a free starting option should consider it, while those needing broader international address coverage or AI-assisted mail handling should look elsewhere.

UK Postbox pros and cons

  • Where it wins
    • Free Dorset PO Box provides a no-cost entry plan.
    • Envelope and page scans are viewable online.
    • Parcel photos, consolidation and forwarding support varied workflows.
  • Where it doesn't
    • Address choices are limited to Dorset and London locations.
    • Street-address plans rise to £35/month for Westminster.
    • The service does not include AI-assisted mail features.

UK Postbox fact sheet, pricing and score →

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