Tradescraft review
A focused web-based system for quoting, dispatch, service, equipment records, and billing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Tradescraft is web-based job management software for trade businesses, including security installers. It brings price-book quoting, scheduling, technician dispatch, recurring service jobs, equipment and stock records, job notes, invoicing, payments, customer portal functions, and reporting into one job record. Security contractors can use it for alarm, CCTV, and access-control work, including site details, installed devices, labor, and recurring monitored-system services. It supports businesses in Australia, New Zealand, and the United States.
The workflow coverage is broad for contractors that need more than estimates and calendars. Quotes can be built from a price book, technicians can be dispatched through an operations map, and jobs can retain photos, time, materials, equipment, serial, and site information. Recurring service and maintenance jobs support ongoing customer relationships, while invoices, online payments, overdue reminders, and a customer portal extend the process beyond the visit. Stripe and Xero are listed integrations.
Security features are a notable part of the product’s positioning: two-factor authentication, passkeys, and audit logs are included among the published capabilities. Tradescraft is web-only, so teams seeking a native mobile platform should consider that fit before choosing it. Pricing is handled through sales for US accounts; Australia and New Zealand plans are country-specific and billed in AUD. Tradescraft suits security contractors that want secure job records connected to dispatch, service, and billing. Businesses needing a broadly available mobile app or a single country-independent setup may prefer an alternative.
Tradescraft pros and cons
- Where it wins
- Tracks security equipment, stock, serials, and site records
- Combines quotes, dispatch, recurring service, and billing
- Includes two-factor authentication, passkeys, and audit logs
- Where it doesn't
- Web-only, with no listed native mobile platform
- US subscription pricing requires contacting sales
- Features and integrations vary by country
Tradescraft fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update