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Tracks Software review

#2 of 4 in Zoo software

A broad animal-management system with hosted and self-hosted deployment options.

8.5/10Editor score
Tracks Software8.5 Contact Tracks

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Tracks Software brings animal records, collection planning, husbandry, and veterinary workflows together for zoos and aquariums. It is suited to institutions that need to coordinate care and collection information across teams, from animal histories and reproductive records to feeding, enrichment, training, and medical cases. The product has been available since 1998, and its broad workflow coverage makes it relevant to organizations that want more than a basic animal-record database.

Its scope extends from individual and group records to collection planning by department or enclosure. Staff can record husbandry schedules, diet and nutrition plans, prescriptions, anesthesia, and medical alerts, then use reports, filtering, and analysis tools to work with the information. Media attachments and configurable approvals add structure to recordkeeping. Pocket Tracks provides mobile-friendly field entry and reference, while the available web, Windows, iOS, Android, API, and self-hosted options give institutions several ways to fit Tracks into their environment. Desktop is named as a platform, though the vendor does not specify an operating system.

According to the vendor's licensing information, the Standard Annual License renews yearly, includes current program modules and features, and allows unlimited user accounts; its fee is based on institution FTE equivalents. A separate Per-Module License offers custom pricing for selected modules, updates, and unlimited accounts for a single server. Since licensing is discussed with sales rather than priced publicly, prospective buyers should expect to clarify costs directly. Tracks is a stronger fit for organizations seeking an integrated care-management system and flexibility in deployment than for those wanting a free or simply priced tool. Institutions needing only a narrow recordkeeping function may find its broad set of workflows unnecessary.

Tracks Software pros and cons

  • Where it wins
    • Connects animal records with husbandry, veterinary care, and collection planning
    • Pocket Tracks supports mobile field data entry and reference
    • Offers hosted, self-hosted, desktop, mobile, and API options
  • Where it doesn't
    • Licensing requires a sales discussion rather than published prices
    • The annual license fee is based on institution FTE equivalents
    • Per-module licensing is custom-priced and limited to one server

Tracks Software fact sheet, pricing and score →

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